Field Service Technician
Eastman Kodak Company
full-time
Posted on:
Location Type: Office
Location: Georgia • 🇺🇸 United States
Visit company websiteSalary
💰 $31 - $34 per hour
Job Level
Mid-LevelSenior
About the role
- Responsible for installation and optimizing HW/SW/Network products and configurations at customer sites.
- Diagnosing and optimizing product performance.
- Ensures customer satisfaction by advising customers on preventive maintenance.
- Responsible for overall territory management and related administration.
- Performs necessary servicing and preventative maintenance of equipment.
- Provides operator training and ongoing support for customers.
- Ability to delight customers by developing strong relationships.
Requirements
- A+ Certification or equivalent experience servicing PC hardware and software.
- Associates Degree, or Certification in electrical or mechanical engineering, technical trade school studies or equivalent experience.
- Three or more years related field service experience.
- Previous experience servicing similar equipment.
- Previous experience managing a territory.
- Experience in the Graphic Arts industry would be an asset.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
installationoptimizingdiagnosingpreventive maintenanceservicingoperator trainingterritory managementnetwork productsHW/SW configurationsperformance optimization
Soft skills
customer satisfactionrelationship buildingcommunicationsupportadministration
Certifications
A+ CertificationAssociates Degree in electrical engineeringAssociates Degree in mechanical engineeringtechnical trade school certification