Eastern Communications Ltd.

Billing Specialist

• Prepare, review, and process standard customer invoices in accordance with established procedures.
• Manage dropship customer billing, ensuring accurate documentation and timely invoices.
• Handle project-based billing, tracking milestones and deliverables for correct charge allocation.
• Upload and process invoices through customer portals, ensuring compliance with client-specific requirements.
• Process vendor dropship bills in Stampli—including coding and approving for payment—after processing order fulfillment and billing in NetSuite, ensuring proper period alignment between related documents.
• Serve as a primary point of contact for customer billing inquiries, providing clear, timely, and professional communication.
• Build and maintain positive customer relationships by addressing concerns, resolving discrepancies, and ensuring a smooth billing experience.
• Collaborate with sales, operations, logistics, procurement, and project management teams to gather necessary billing information and resolve issues.
• Maintain accurate billing records and documentation for audit and reporting purposes.
• Identify and recommend process improvements to enhance billing efficiency, accuracy, and customer satisfaction

• Prepare, review, and process standard customer invoices in accordance with established procedures.
• Manage dropship customer billing, ensuring accurate documentation and timely invoices.
• Handle project-based billing, tracking milestones and deliverables for correct charge allocation.
• Upload and process invoices through customer portals, ensuring compliance with client-specific requirements.
• Process vendor dropship bills in Stampli—including coding and approving for payment—after processing order fulfillment and billing in NetSuite, ensuring proper period alignment between related documents.
• Serve as a primary point of contact for customer billing inquiries, providing clear, timely, and professional communication.
• Build and maintain positive customer relationships by addressing concerns, resolving discrepancies, and ensuring a smooth billing experience.
• Collaborate with sales, operations, logistics, procurement, and project management teams to gather necessary billing information and resolve issues.
• Maintain accurate billing records and documentation for audit and reporting purposes
• Identify and recommend process improvements to enhance billing efficiency, accuracy, and customer satisfaction

Solutions Engineer

• Generation of radio communications system quotations based on customer requirements. This will include aspects of system design, product knowledge, and spreadsheet data formatting and manipulation.
• Technical lead in responding to Request for Proposals (RFP). Responsible for preliminary system design, creation of technical write ups, system drawings, and pricing.
• Technical Liaison between the Customers and Manufacturers.
• Performs market industry research into new products and technologies.
• Research and respond to technical inquiries across various product lines.
• Assists with product demonstrations in support of sales opportunities.
• Create Radio Coverage Designs using software propagation tools.
• Develops and maintains templates for proposals, system descriptions, engineering drawings, and test procedures.
• Provides technical sales training to our Partners and Sales Teams on new products and engineering tools.

Billing Specialist

Billing Specialist

Senior Solutions Engineer – PMC Wireless