Business Banking Relationship Manager III

Eastern Bank

Business Banking Relationship Manager focusing on developing customer portfolios for small businesses in RI markets. Delivering tailored banking solutions and managing key relationships with community partners.

Posted 4/24/2026full-timeProvidence • Rhode Island • 🇺🇸 United StatesMid-LevelSenior💰 $77,510 - $127,338 per yearWebsite

About the role

Key responsibilities & impact

Develop a portfolio of customers, prospects and Centers of Influence (COIs) through networking and other business development efforts.
Sell of bank products to new and existing customers.
Partner with assigned branches for cross sale opportunities and customer relationship management
Manage relationships externally with key Community Partners to leverage programs, tools and resources that can assist BB customers grow and make their business more profitable.
Source, evaluate and recommend new BB banking opportunities for loan and deposit relationships. Loan relationships will include both C&I and CRE relationships.
Manage a portfolio of BB clients to help minimize risk for the bank, cross sell to the book of business and create a positive customer experience.
Coordinate calling and relationships management activities with multiple internal business partners including commercial, investments, treasury, retail, and insurance.
Conduct preliminary underwriting and structure of credit requests.
Maintain internal Bank contact management system including full history.

Requirements

What you’ll need

Bachelors Degree or equivalent combination of training and related experience required.
Five-to-eight years of sales and management experience
Must have a basic understanding of commercial businesses and banking
Demonstrated basic knowledge of credit with some prior credit training and sales training.
Strong communication skills (written and verbal).
Strong communication and interpersonal skills.
Strong sales skills in a fast paced environment.
Able to utilize full range of prospecting sales activities.
Technologically proficient.
Candidate must be able to attend networking and other events outside of customary business hours
Must be a self starter and able to self generate sales prospects and pipeline.

Benefits

Comp & perks

robust benefits and retirement package
medical, dental, vision, life and disability insurance
vacation and tuition reimbursement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales experiencecredit knowledgeunderwritingbanking productsloan relationshipscommercial bankingdeposit relationshipsrisk managementcustomer relationship managementprospecting

Soft Skills

communication skillsinterpersonal skillsself-startersales skillsorganizational skillsnetworkingcustomer experiencecollaborationrelationship managementadaptability

Certifications

Bachelor's Degreecredit trainingsales training