Remediation Program Manager – Oil & Gas
AECOM
VP, Business Banking Program Manager
Eastern Bank
full-time
Posted on:
Location: Massachusetts • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Develop strategy, research market conditions and competition for Business Banking, SBA and Treasury
- Create strategic plans to meet annual objectives and align division strategies with overall bank objectives
- Work with product and operations teams to ensure divisional competitiveness
- Design, update and deliver training programs and curriculum across sales, technical, professional, compliance, customer service, and management skills
- Schedule and market programs and conduct research to keep training materials up-to-date
- Recommend training solutions to Business, SBA and Treasury groups
- Own oversight and delivery of Sales Process and Sales Coaching programs for Business, SBA and Treasury
- Own oversight and delivery of training for the nCino platform and Sales Management/Sales Force platforms; serve as subject matter expert for business lines
- Create and deliver training on credit, deposit and cross-sell products
- Develop, maintain and deliver robust onboarding training for Business, SBA and Treasury
- Provide input on online training content, meet with senior business line leaders, and ensure vendor customizations
- Expand online delivery channels and recommend tools for online content development and delivery
- Develop and deliver online content and measure delivery channel effectiveness
- Collaborate with technology partners to ensure online content runs efficiently on participants' desktops
- Analyze economic and competitive landscape and conduct needs analysis with senior leaders to determine training protocols
Requirements
- BA/BS degree in related field (or equivalent combination of training and experience)
- Minimum 10 years teaching and/or training in a business setting or equivalent combination of training and experience
- Minimum 7 years experience working in either Business, SBA or Treasury
- Minimum 5 years experience in roles requiring strategic planning, program management, project management and sales execution
- Solid understanding and/or experience in project management
- Understanding of adult learning styles/theory
- Excellent written and verbal communication skills
- Ability to work independently and take direction
- Excellent understanding of database management and data file structure
- Ability to work at any location during mergers, acquisitions, system upgrades or bank-wide initiatives and work evening and weekend hours on occasion
