Lead Business Administrator

East Sussex County Council

Lead Business Administrator in Adult Social Care Services, enhancing support for vulnerable adults. Collaborate within teams to streamline administrative functions and ensure high service quality.

Posted 6/1/2026full-timeHastings • 🇬🇧 United KingdomSenior💰 £28,720 - £29,398 per yearWebsite

About the role

Key responsibilities & impact

Support the day‑to‑day administrative functions of the service.
Undertake ad‑hoc duties that contribute to the efficient and effective running of the service.
Ensure that client enquiries are handled promptly.
Maintain accurate and up‑to‑date records.
Provide necessary support to colleagues to carry out their roles effectively.
Develop a strong understanding of the team’s functions and the positive impact they have on people’s lives.
Work collaboratively and anticipate the needs of team members, whether they are office‑based, working remotely, or operating within the community.
Adhere to safeguarding policies and procedures, maintaining a high standard of vigilance, respect, and reporting.

Requirements

What you’ll need

Ability to deal with challenging and distressed clients on the telephone and face to face
A strong commitment to delivering high-quality work, consistently meeting or exceeding deadlines without compromising accuracy or standards
Ability to minute and produce accurate records of meetings
Ability to communicate effectively to a range of people, including the ability to converse at ease with customer and provide advice in accurate spoken English
A solid working knowledge of email and word-processing software, including Microsoft 365. Extensive use of Microsoft Excel is required; therefore, strong Excel skills—including the ability to create reports using formulas to capture and analyse key service data—are essential

Benefits

Comp & perks

Competitive salary and benefits package.
Opportunities for professional growth and development.
A collaborative and supportive work environment.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

record keepingminute takingreport creationdata analysisMicrosoft ExcelMicrosoft 365

Soft Skills

communicationcollaborationproblem-solvingattention to detailcustomer servicetime managementempathyvigilance