Financial Assessment Revenue Officer

East Sussex County Council

Financial Assessment Revenue Officer responsible for managing care contributions through sensitive financial conversations. Ensuring care charges are affordable and guiding individuals through revenue processes.

Posted 5/22/2026full-timeEastbourne • 🇬🇧 United KingdomMid-LevelSenior💰 £33,055 - £35,282 per yearWebsite

About the role

Key responsibilities & impact

Responsible for carrying out detailed assessments and reviews
Ensure that care charges are fair and manageable
Support revenue recovery and debt resolution
Work alongside people receiving Adult Social Care services
Provide detailed advice and guidance on revenue processes and the Care Act

Requirements

What you’ll need

Provide effective customer service, providing clear and succinct advice, responding appropriately to customers’ needs
Communicate effectively with a range of people in a clear, concise and accurate manner
Demonstrate knowledge of debt recovery processes, money advice services, budgeting and financial and account procedures
Plan and organise a varied workload for self and others, working to short deadlines

Benefits

Comp & perks

Hybrid working arrangements
Vocational Training through Apprenticeships
Diverse range of benefits to support employees

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

debt recovery processesmoney advice servicesbudgetingfinancial proceduresaccount procedures

Soft Skills

customer serviceeffective communicationclear adviceplanningorganizingtime management