Forward Deployed Engineer

Easol

Forward Deployed Engineer at Easol engaging with enterprise creators to support implementations and technical integration. Leveraging deep platform knowledge to drive success and manage projects.

Posted 5/14/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support Pre-Sales by partnering with Sales on complex deals
Conduct technical discovery with prospects to surface complex requirements
Design and deliver solution narratives and product demonstrations
Lead Enterprise Deployments by owning end-to-end technical delivery for enterprise creators post-sale
Define the technical architecture for each engagement and coordinate delivery across agency partners and internal engineering
Work with Easol’s engineering team to extend the API surface where enterprise needs go beyond existing endpoints
Travel to and embed at creator offices and venues globally for extended periods
Build and maintain deep knowledge of Easol’s platform, its capabilities, configuration options, integration points, and roadmap
Feed structured insights from the field back to Product

Requirements

What you’ll need

A background in solutions consulting, technical implementation, professional services, or forward deployed engineering at a B2B SaaS company, ideally in travel, hospitality, events, or commerce
Track record of managing complex technical deliveries end-to-end with real customer teams: scoping, coordinating builds, launching, and iterating
Experience supporting enterprise pre-sales: joining discovery calls, scoping requirements, and contributing to deal closure on technically complex opportunities
Experience managing delivery through agency partners or contractors, not just internal teams
Strong understanding of web platforms, REST APIs, webhooks, authentication flows, and data pipelines
Familiarity with data and analytics tools (e.g. GA4) and CRM/marketing integrations (e.g. Klaviyo)
Comfortable with version control (Git), deployment workflows, and working directly alongside engineering teams
Excellent discovery skills - you ask the right questions to understand what a creator actually needs
You can run a detailed technical requirements session with an engineering team
Commercial awareness - you understand how technical decisions affect revenue, retention, and growth
You maintain a productive feedback loop between the field and internal product and engineering teams
Genuine curiosity about how businesses operate
Self-directed and comfortable with ambiguity
Willing and able to travel extensively

Benefits

Comp & perks

company-funded "deep week", where you can travel to a destination of choice and have dedicated time to focus on a project
monthly contribution towards a gym membership
monthly contribution towards your mobile phone contract
annual personal development budget
support to choose your own equipment
33 days of holidays, inclusive of public holidays

ATS Keywords

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Hard Skills & Tools

solutions consultingtechnical implementationprofessional servicesB2B SaaStechnical deliveryweb platformsREST APIsdata pipelinesversion controldeployment workflows

Soft Skills

discovery skillscommercial awarenesscuriosityself-directedcomfortable with ambiguity