Procore Support Specialist

E2 Optics

Procore Support Specialist responsible for user & project administration at E2 Optics. Providing technical support and ensuring data integrity while adhering to safety protocols.

Posted 6/11/2026full-timeDenver • Colorado • 🇺🇸 United StatesJuniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures.
User & Project Administration: Onboard new users to Procore and assign standard roles and permissions based on company and project templates, process user departures by removing platform access promptly, push new projects to the portfolio
Data Maintenance: Update the cost catalog and maintain vendor lists with accurate pricing data, collaborate with preconstruction, estimating, and procurement teams to standardize parts lists, material descriptions, and unit costs, input and manage routine bulk data updates while preserving data integrity, assist with document control task within the platform
Technical Support: Provide first-line technical support to internal teams and field users, troubleshoot routine login issues, escalate complex bugs and system errors when necessary
Collaboration and Training: Safety is our number one priority. Follow safe work practices in accordance with company and client worksite policies, promote Core Values to foster and safeguard family-centric culture, manage and track end user training, deliver training sessions and distribute user guides and SOPs to team members, enforce company policies regarding data privacy and platform security
Travel: The individual in this role should be able and willing to travel as required by E2 Optics.

Requirements

What you’ll need

High School Diploma or GED required
Degree or coursework in Construction Management, Business Administration, or related field (or equivalent experience)
1+ years of experience utilizing Procore in an operational capacity is preferred
Procore Certification(s) (e.g., Procore Certified: Associate, Core Tools) is preferred but can be completed upon hire
Background in business technology, software support, database management, or general platform administration.
Basic data entry or database management experience
Exceptional Detail Orientation: High precision in data entry and user provisioning is critical
Customer Service & Troubleshooting: Excellent communication and patience when assisting field and office users with technical platform issues
Tech-Savvy & Adaptable: Quick to learn cloud-based platforms and proficient with Microsoft Office Suite (especially Excel for data formatting)

Benefits

Comp & perks

Competitive pay
Opportunities for professional development and career growth
BICSI training facilities
A supportive and inclusive work environment
Health, dental, and vision insurance
Paid time off and holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Procoredata entrydatabase managementtechnical supportcost catalog maintenanceuser provisioningbulk data updatestroubleshootingdocument control

Soft Skills

detail orientationcustomer servicecommunicationpatienceadaptabilitycollaborationtraining management

Certifications

Procore CertificationProcore Certified: AssociateProcore Core Tools