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E-Verify Program

Clinic Business Representative

E-Verify Program

Clinic Business Representative Associate at Allina Health greeting patients, collecting data, and ensuring registrations are efficient and welcoming. Handling phone support and assisting with office communication.

Posted 7/7/2026full-timeMinneapolis • Minnesota • 🇺🇸 United StatesJuniorMid-Level💰 $20 - $27 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills while efficiently managing patient registration and appointment scheduling. Proficient in electronic medical records and basic computer applications, with a foundational understanding of medical terminology.

Highest-signal resume keywords
Customer ServiceElectronic Medical Record ManagementAppointment SchedulingMicrosoft Office ProficiencyMedical Terminology Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data EntryPatient Check-InDemographic Data CollectionFinancial Data CollectionBasic Computer Skills
Soft Skills
CommunicationDe-EscalationInterpersonal SkillsProblem Solving
Tools & Technologies
Electronic Medical Record SystemMicrosoft WordMicrosoft OutlookMicrosoft Excel
Certifications & Qualifications
Associate's DegreeVocational Degree
Industry Keywords
Patient RegistrationFinancial Assistance ProgramsClerical ExperienceBusiness Office EnvironmentMedical Terminology

About the role

Key responsibilities & impact
  • Deliver exceptional customer service as the first point of contact for patients
  • Create a welcoming experience while ensuring accurate, efficient registration
  • Greet and welcome patients in person or by phone
  • Collect demographic and financial data and enter information into electronic medical record
  • Conduct patient check-in and interview to collect necessary information
  • Assist patients with telephone encounters and de-escalate situations
  • Collect co-pays and/or remaining balances
  • Respond to questions regarding financial assistance programs
  • Clean and disinfect the lobby and check-in area throughout the day
  • Schedule appointments and/or assist with office communication needs

Requirements

What you’ll need
  • Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
  • 1 year of basic computer skills
  • Associate's or Vocational degree
  • 0 to 2 years of experience with Microsoft Office products (Word, Outlook, and Excel)
  • 0 to 2 years of customer service, clerical, or other business office environment experience
  • 0 to 2 years of medical terminology knowledge

Benefits

Comp & perks
  • Medical/Dental
  • PTO/Time Away
  • Retirement Savings Plans
  • Life Insurance
  • Short-term/Long-term Disability
  • Voluntary Benefits (vision, legal, critical illness)
  • Tuition Reimbursement or Continuing Medical Education as applicable
  • Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program