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Clinic Business Representative
E-Verify ProgramClinic Business Representative Associate at Allina Health greeting patients, collecting data, and ensuring registrations are efficient and welcoming. Handling phone support and assisting with office communication.
Posted 7/7/2026full-timeMinneapolis • Minnesota • 🇺🇸 United StatesJuniorMid-Level💰 $20 - $27 per hourWebsite
About the role
Key responsibilities & impact- Deliver exceptional customer service as the first point of contact for patients
- Create a welcoming experience while ensuring accurate, efficient registration
- Greet and welcome patients in person or by phone
- Collect demographic and financial data and enter information into electronic medical record
- Conduct patient check-in and interview to collect necessary information
- Assist patients with telephone encounters and de-escalate situations
- Collect co-pays and/or remaining balances
- Respond to questions regarding financial assistance programs
- Clean and disinfect the lobby and check-in area throughout the day
- Schedule appointments and/or assist with office communication needs
Requirements
What you’ll need- Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
- 1 year of basic computer skills
- Associate's or Vocational degree
- 0 to 2 years of experience with Microsoft Office products (Word, Outlook, and Excel)
- 0 to 2 years of customer service, clerical, or other business office environment experience
- 0 to 2 years of medical terminology knowledge
Benefits
Comp & perks- Medical/Dental
- PTO/Time Away
- Retirement Savings Plans
- Life Insurance
- Short-term/Long-term Disability
- Voluntary Benefits (vision, legal, critical illness)
- Tuition Reimbursement or Continuing Medical Education as applicable
- Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data EntryPatient Check-InDemographic Data CollectionFinancial Data CollectionBasic Computer Skills
Soft Skills
CommunicationDe-EscalationInterpersonal SkillsProblem Solving
Certifications
Associate's DegreeVocational Degree