Vendor Manager

E-Verify Program

Vendor Manager at Blue Cross NC leading vendor relationship management and compliance in healthcare delivery. Requires experience in operational management with a focus on healthcare organizations.

Posted 6/25/2026full-timeKentucky, North Carolina, South Carolina, Wisconsin, Wyoming • 🇺🇸 United StatesMid-LevelSenior💰 $73,698 - $117,917 per yearWebsite

About the role

Key responsibilities & impact

Manage the overall vendor relationship and governance for suppliers within a dedicated portfolio and serves as an escalation point for vendor-related issues.
Assist with adjustments and enhancements to monitor vendor oversight plans, in alignment with contractual obligations and other defined criteria, to realize value and minimize vendor related risk to prevent operational and organizational disruption.
Assist in formal business reviews, in accordance with vendor guidelines, with assigned vendors to discuss customer feedback, compliance, performance, service level agreements, other contractual expectations, relationship health and corrective action plans (when necessary).
Establish and maintain effective relationships with Business/Service Owners, Vendor Service Delivery Manager for assigned vendors for ongoing management and oversight of the dedicated vendor portfolio.
Responsible for ensuring ongoing vendor adherence to standard procedures and contracted deliverables and obligations; including change management, business continuity, liabilities, financial health, data access, and security.
Partner with business leads to evaluate and assess current vendors relative to expectations, changing capabilities, competitiveness and organizational goals and communicate with vendor to improve or enhance capabilities.
Collaborate with Category Management and business units to provide inputs to RFPs, vendor contract negotiations, SLAs, results and, compliance to align business strategy.

Requirements

What you’ll need

Bachelor's degree
3+ years of experience in related field.
In lieu of degree, 5+ years of experience in related field.
Experience supporting healthcare organizations, health plans, or regulated service providers, including familiarity with clinical, operational, and SAAS vendors supporting healthcare delivery or health insurance operations - Highly Preferred.
Strong facilitation skills with the ability to navigate difficult discussions and drive outcomes across competing priorities.

Benefits

Comp & perks

Medical, dental, and vision coverage along with numerous health and wellness programs.
Parental leave and support plus adoption and surrogacy assistance.
Career development programs and tuition reimbursement for continued education.
401k match including an annual company contribution.
Work-life balance, flexibility, and the autonomy to do great work.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

vendor managementcontract negotiationrisk managementbusiness continuitydata accesschange managementperformance monitoringservice level agreementscompliance oversighthealthcare delivery

Soft Skills

facilitationrelationship managementcommunicationproblem-solvingcollaborationorganizational skillsnegotiationconflict resolutionstrategic thinkingadaptability