Project/Program Manager

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Project/Program Manager optimizing multiple sales programs for Blue Cross NC. Engaging with Sales to enhance lead management processes and improve sales performance metrics.

Posted 6/19/2026full-timeKentucky, Louisiana, Mississippi, North Carolina, South Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $73,698 - $117,917 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Own and manage multiple sales programs end-to-end, ensuring alignment with business objectives and measurable performance goals
Monitor program health using key metrics (lead flow, pipeline progression, conversion rates) and drive continuous improvement initiatives
Deliver recurring and ad hoc reporting to provide clear visibility into sales performance and program outcomes
Analyze pipeline and program data to identify trends, gaps, and opportunities, and translate findings into actionable recommendations
Partner with Sales leadership to improve pipeline effectiveness and inform data-driven decision-making
Ensure data accuracy, consistency, and integrity across reporting and dashboards
Leverage Salesforce and BI tools to build and optimize reporting, dashboards, and performance tracking
Collaborate with cross-functional stakeholders to enhance reporting capabilities and improve data accessibility and usability

Requirements

What you’ll need

Bachelor's degree or advanced degree (where required)
3+ years of experience in related field. In lieu of degree, 5+ years of experience in related field.
Background in Program/Project Management, Sales Operations, or Business Analytics in a sales-driven environment
Demonstrated end-to-end ownership of programs or initiatives, including performance tracking, optimization, and continuous improvement
Strong experience with Salesforce (reporting, dashboards, data management) and advanced Excel skills; BI tools (Power BI/Tableau) preferred
Proven ability to analyze pipeline data and deliver actionable insights that improve sales effectiveness, conversion rates, and program outcomes
Strong project management, communication, and stakeholder management skills with high attention to detail; experience in health insurance (e.g., IU65, Medicare) is a plus

Benefits

Comp & perks

Medical, dental, and vision coverage along with numerous health and wellness programs
Parental leave and support plus adoption and surrogacy assistance
Career development programs and tuition reimbursement for continued education
401k match including an annual company contribution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementsales operationsbusiness analyticsdata analysisperformance trackingoptimizationcontinuous improvementdata managementreportingconversion rates

Soft Skills

communicationstakeholder managementattention to detaildata-driven decision-making

Certifications

Bachelor's degreeadvanced degree