IT Solution Delivery Manager, Salesforce

E-Verify Program

Lead and manage a Salesforce team delivering IT solutions at Blue Cross NC. Oversee relationship management and technical architecture for business needs while ensuring team development.

Posted 6/12/2026full-timeKentucky, Louisiana, Mississippi, North Carolina, South Carolina • 🇺🇸 United StatesSeniorLead💰 $130,560 - $208,896 per yearWebsite

About the role

Key responsibilities & impact

Lead and manage a Salesforce team through successful delivery of solutions to address business needs.
Manage on-going maintenance of related systems.
Manage relationship with business and technology partners.
Perform all people leader tasks.
Maintain and enforce ideal architecture for applications under his/her domain.
Deliver complex communication of status and issues to senior leadership, VPs, and stakeholders in a clear and concise manner.
Accountable for managing relationship with business, vendors and other delivery partners.
Perform analytic functions and coach team members in technical and analytical production.
Responsible for end-to-end vendor management for IT partners.
Provide direct reports with well-defined job expectations, ongoing performance feedback, accurate and timely performance appraisals, coaching, mentoring, training,

Requirements

What you’ll need

Bachelor's degree or advanced degree (where required)
8+ years of experience in related field.
In lieu of degree, 10+ years of experience in related field.
Deep Salesforce delivery experience
Salesforce Certifications
Servant Leadership Style

Benefits

Comp & perks

Work-life balance, flexibility, and the autonomy to do great work
Medical, dental, and vision coverage along with numerous health and wellness programs
Parental leave and support plus adoption and surrogacy assistance
Career development programs and tuition reimbursement for continued education
401k match including an annual company contribution

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforce delivery experienceanalytic functionsvendor management

Soft Skills

people leadershipcommunicationcoachingmentoringperformance feedback

Certifications

Salesforce Certifications