E-Verify Program

Senior Business Analyst

E-Verify Program

full-time

Posted on:

Location Type: Remote

Location: North Carolina • United States

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Salary

💰 $81,068 - $129,708 per year

Job Level

Senior

About the role

  • Responsible for facilitating and performing complex research and analysis to support business operations.
  • Discerns business needs, elicits, documents, and manages requirements, and develops business and functional requirements to solve larger and/or more complex business problems through enabling technology and/or improved business processes.
  • Work completed would be focused on broader business unit, process or other solution context (domain) but also involves working with technical partners to communicate business requirements.
  • Elicit, analyze, document and manage requirements for changes to business processes, policies, information, and information systems for larger and/or more complex business problems.
  • Develop and elicit requirements for departmental and corporate projects that are more complex in nature as requested by internal/external customers; prepare business and functional requirements.
  • Communicate and validate requirements with stakeholders and identified SMEs.
  • Ensure creation of and adherence to requirements approach and management plan in alignment with an overall project plan.
  • Collaborate with project teams to adhere to solution scope and create and maintain requirements traceability.
  • Drive and execute business readiness activities including the communication plan to support changes to technology, processes and people.
  • Support training and conduct focused analysis to ensure efficiency of project implementations and ensure desired results.
  • Develop new procedures, specifications for systems changes or other solution recommendations for more complex product and/or process changes.
  • Work with cross functional management and staff to implement changes.
  • Design and conduct post implementation audits and create customer feedback mechanisms to gather ongoing information about business processes.
  • Analyze results and create plans to address weaknesses.
  • Identify the business process and organizational impact of solutions; conduct analysis of workflow process and designs, test and implement solutions.
  • Ensure managed requirements change request process and documentation throughout project lifecycle.
  • Develop and maintain reporting tools for use in measuring business area performance against metrics/industry benchmarks and ensuring data integrity and systems stability in support of operations management.
  • Provide timely and accurate access to data, distribute reports and present/explain results to business area supported as well as to other BCBSNC areas.
  • Work with trainers to develop training programs that target problem areas.
  • Use and promote industry standard analysis techniques, such a data flow modeling, use-case analysis, workflow analysis, business process mapping, functional decomposition analysis and/or financial ROI modeling for larger and more complex initiatives.
  • Independently create effective presentations for review by varied levels of leadership; thoroughly document all analysis assumptions, procedures and results in a manner appropriate for both senior executive and management review.
  • Proactively identify areas of potential business risk, on projects both within and outside of control, make recommendations related to mitigation and escalate as necessary.
  • Build and support strong business vendor relationships by documenting business issues, determining project needs, and supporting training as needed.
  • Provide oversight and regularly perform peer reviews for less experienced analysts.

Requirements

  • Bachelor's degree or advanced degree (where required)
  • 5+ years of experience in related field
  • In lieu of degree, 7+ years of experience in related field
  • Proven experience supporting and collaborating with multiple lines of business within the enterprise is strongly preferred
  • Demonstrated ability to influence and advise leadership, independently facilitating executive-level discussions, developing polished presentations, and translating complex analysis into strategic recommendations
Benefits
  • Annual Incentive Bonus*
  • 401(k) with employer match
  • Paid Time Off (PTO)
  • Competitive health benefits
  • Wellness programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business analysisrequirements managementdata flow modelinguse-case analysisworkflow analysisbusiness process mappingfunctional decomposition analysisfinancial ROI modelingreporting tools developmentpost implementation audits
Soft Skills
communicationcollaborationinfluencepresentation skillsproblem-solvingstakeholder managementtraining developmentanalytical thinkingleadershiprisk management
Certifications
Bachelor's degreeadvanced degree