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Associate Director, Customer Energy Solutions
E SourceAssociate Director managing research and evaluation projects while leading project teams for a utility-focused firm. Delivering analytical solutions and overseeing client relationships with energy solutions.
About the role
Key responsibilities & impact- Manage client relationships by identifying client needs, risks, and opportunities, and develop research and evaluation strategies and solutions to address them.
- Lead and contribute to the execution of research, evaluation, and advisory projects to ensure client satisfaction.
- Develop research and evaluation solutions that follow industry best practices and apply innovations in research methodology.
- Lead multidisciplinary project teams to deliver work that meets defined objectives and client expectations.
- Ensure project scopes, schedules, and budgets are executed successfully and in alignment with contract requirements.
- Communicate complex technical content, including research methodology and findings, to both technical and non-technical audiences.
- Support quality assurance by helping establish review processes and staffing approaches.
- Conduct quality-control reviews of analyses, reports, presentations, and memos to ensure findings are clear, logical, and actionable.
- Author client-facing memos, reports, and presentations.
- Design and lead qualitative research projects, including in-depth interviews, focus groups, and other qualitative methods, and synthesize findings into clear, actionable recommendations.
- Design and lead quantitative research projects, including surveys, statistical analysis, and data collection and analysis, and translate findings into clear, actionable recommendations.
- Supervise and mentor junior consulting staff to support their professional growth and advancement.
Requirements
What you’ll need- Approximately 7+ years of professional experience, with at least 5 years designing and implementing energy research and evaluation projects.
- Strong demonstrated experience designing and conducting qualitative and quantitative research — including in-depth interviews, focus groups, thematic analysis, surveys, and statistical methods — and translating findings into clear recommendations.
- Bachelor’s degree in the social sciences, engineering, or a related field.
Benefits
Comp & perks- Excellent insurance options, including medical, dental, and vision plans; company-paid life insurance; company-paid long- and short-term disability insurance; medical and dependent-care flexible spending plans; and paid parental leave.
- A flexible time off (FTO) policy that provides paid time away from work, approved by your manager, while ensuring business needs, workload commitments, and appropriate coverage are maintained.
- A 401(k) plan with a 3% employer match.