Coordinate with our systems administration team and own the optimization of our key revenue technology stack (CRM, Marketing Automation, Sales Engagement, etc.), ensuring seamless integration and data flow.
Ensure data quality and integrity across all revenue systems and Gloo organizations.
Develop and maintain dashboards and reports to provide actionable insights into sales, marketing, and customer success performance.
Continuously support, evaluate, and refine revenue processes (e.g., renewal processes, sales forecasting, territory planning/account assignments, reporting, etc) to maximize efficiency and scalability.
Develop and maintain process documentation and training materials for the revenue team related to revenue operations, ensuring high adoption of tools and processes.
Assist in the revenue forecasting process, providing necessary data, tools, and analysis to support accurate and timely projections.
Support management of contracting processes for our sales, customer success, and legal departments.
Ensuring account and opportunity data represents accurate information. Lead and execute strategic projects focused on accelerating revenue growth and improving operational effectiveness. These projects will vary but may include: Design and implementation of a new commission structure. Evaluation and integration of new revenue technology. Market research and Total Addressable Market analysis. Supporting new Go-to-market strategies and plans. Expansion into new markets, requiring the setup of goals, objectives, and KPIs. Ad-hoc business and financial analysis.

Requirements

5-7+ years of experience in Revenue Operations, Sales Operations, or Business Operations.
Proven expertise as an administrator for a major CRM (e.g., Salesforce, HubSpot).
Strong analytical skills with the ability to translate data into actionable strategies.
Demonstrated ability to successfully manage and deliver complex, cross-functional projects.
Excellent communication and collaboration skills, capable of working effectively with technical and business stakeholders.
Familiarity with data warehousing and BI tools (e.g., Tableau, Looker) (preferred).
Experience in both a B2B sales led and B2B product led environment (preferred).

Benefits

Competitive compensation and discretionary performance bonus commensurate with experience
Flexible PTO policy and state-compliant sick leave to support your well-being
Medical, Dental, and Vision plans with up to 90% coverage for employees
Generous employer HSA contributions for HDHP elections
Employer-sponsored 401k program with a 2% employer match
Learning & Development stipend available after 6 months of employment
Paid Parental Leave
A dynamic, talented team, dedicated to changing the world and building an incredible business
Onsite and virtual social events to keep us connected in our hybrid work environment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Revenue OperationsSales OperationsBusiness OperationsData AnalysisProject ManagementSales ForecastingProcess DocumentationMarket ResearchFinancial AnalysisKPI Development

Soft Skills

Analytical SkillsCommunication SkillsCollaboration SkillsCross-functional Project Management