e-motion - Die e-Bike Experten

Process Manager – Workshop & Service

e-motion - Die e-Bike Experten

full-time

Posted on:

Location Type: Remote

Location: Germany

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About the role

  • You optimize workshop workflows and processes as well as the advisory services provided to our franchise partners
  • You support our partners through training and analyses to ensure quality in our two-wheel, three-wheel and cargo bike workshops
  • You assist with implementing new locations and help partners develop and establish new workshop processes
  • You create and maintain training materials, presentations, checklists, manuals and e-learning courses

Requirements

  • Ideally you are a master-qualified two-wheel mechatronics technician or master bicycle mechanic
  • Career changers are also welcome — for example (automotive) mechanics and (automotive) mechatronics technicians with experience as a bicycle mechanic/assembler
  • You have experience in product assortment planning and acting as an interface between workshop and sales
  • You demonstrate entrepreneurial thinking and a high degree of self-motivation
  • You are willing to support our partners on site (travel requirement approx. 60%)
  • Enjoy building and maintaining collaborative partner relationships
  • A high level of independence, responsibility and service orientation
Benefits
  • Competitive salary above the market average
  • Attractive bike leasing program
  • Permanent employment contract
  • Fun at work – we love what we do!
  • Genuine appreciation for your ideas and initiatives – do what you love!
  • A great concept with many projects that give you room to develop and make an impact
  • We are a kununu Top Employer 2023, 2024 and 2025
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
two-wheel mechatronicsbicycle mechanicproduct assortment planningworkshop process optimizationtraining material creatione-learning course developmentchecklist creationmanual writingpresentation skills
Soft Skills
entrepreneurial thinkingself-motivationcollaborative relationship buildingindependenceresponsibilityservice orientation
Certifications
master-qualified two-wheel mechatronics technicianmaster bicycle mechanic