Head of Sales – Operations
e-motion - Die e-Bike Experten
full-time
Posted on:
Location Type: Office
Location: Garbsen • Germany
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Job Level
About the role
- Overall responsibility for sales and store/operations management.
- Develop and implement a clear sales and operations strategy to increase revenue, profitability and customer satisfaction.
- Leadership and coaching responsibilities for teams in sales and operations.
- Analyze market and competitive developments to identify new business opportunities.
- Ensure efficient processes across the value chain – from procurement through logistics to product merchandising.
- Responsible for budget planning, forecasting and KPI management.
- Actively drive digitization and transformation projects.
- Close collaboration with executive management and other departments.
Requirements
- Degree in business administration, a retail specialist qualification (e.g., Handelsfachwirt) or an equivalent qualification.
- Several years of professional and leadership experience in retail – ideally in an omnichannel or store-based environment.
- Proven track record in sales, operations management and process optimization.
- Entrepreneurial mindset with data-driven decision making and strong analytical skills.
- Strong communication skills, empathy and assertiveness.
- Motivation to actively shape change and a hands-on mentality.
Benefits
- A key role with significant scope to shape the business.
- Short decision-making paths and the opportunity to actively influence company development.
- An attractive compensation package with bonus options, bike leasing, a company pension plan and employee savings contributions (vermögenswirksame Leistungen).
- Modern work environment, flexible working models and a motivated team.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales managementoperations managementbudget planningforecastingKPI managementprocess optimizationdata-driven decision makingmarket analysiscompetitive analysisproduct merchandising
Soft Skills
leadershipcoachingcommunicationempathyassertivenessanalytical skillsentrepreneurial mindsetmotivation for changehands-on mentality
Certifications
degree in business administrationretail specialist qualificationHandelsfachwirt