Associate Director, Business Systems & Integrations

E.L.F. BEAUTY

Associate Director of Business Systems optimizing technology for e.l.f. Beauty's direct-to-consumer operations, ensuring seamless systems integrations and performance.

Posted 7/31/2026full-timeBeverly Hills • California • 🇺🇸 United StatesSenior💰 $130,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing ecommerce operations and systems architecture, with a focus on integrating platforms like Shopify and NetSuite to enhance order management and customer experience. Proven ability to lead cross-functional teams and implement technology solutions that drive operational efficiency and scalability.

Highest-signal resume keywords

Ecommerce Operations ManagementShopify ExpertiseNetSuite ConfigurationCross-Functional Team LeadershipOrder Management Systems Integration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Systems ArchitectureOrder ManagementInventory ManagementFulfillment ProcessesERP WorkflowsProject ManagementData Flow DocumentationException Handling WorkflowsAutomated ReportingIntegration Troubleshooting

Soft Skills

Strong CommunicationStakeholder ManagementProactive Leadership

Tools & Technologies

ShopifyNetSuiteCeligo Integrator.io3PL IntegrationsAI Tools

Industry Keywords

EcommerceDirect-to-Consumer (DTC)Operational PerformanceMarket ExpansionTechnology Ecosystem

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Serve as the primary product owner for systems architecture, partnering with Ecommerce, Customer Experience, Engineering, Operations, Finance, and external vendors to maintain system health and drive enhancements.
Own the end-to-end order management ecosystem, including Shopify, Celigo, NetSuite, 3PLs, and related operational platforms, ensuring reliable and scalable integrations.
Develop the long-term roadmap, identifying opportunities and new vendors to improve the customer’s order experience and operational performance.
Develop and maintain a living document of all system integrations and policies, documenting data flows and dependencies with clear escalation paths.
Create exception-handling workflows for stuck, failed, or delayed orders. Create automated alerts, reporting and ownership with xfunctional teams
Ability to connect ecommerce business goals (conversion, retention, growth) to architectural and technical decisions.
Lead cross-functional management of order and inventory flows, ensuring seamless processing throughout the order cycle (checkout, fulfillment, delivery, returns/exchanges).
Own the day-to-day monitoring of order statuses, troubleshoot complex integration and fulfillment issues, and coordinate timely resolution across internal teams and external partners; establish reporting and escalation processes to identify and mitigate risks.
Architect order sync concurrencies/timelines and inventory synchronization for peak demand periods.
Lead systems planning and operational readiness for new market and fulfillment location expansion, including transit testing, order routing, warehouse onboarding, and NetSuite configuration.
Partner with Finance and Operations to implement pricing, tax configurations, inventory strategies, and market-specific operational requirements.
Ensure new fulfillment locations and business processes are integrated seamlessly into the existing technology ecosystem.
Stay ahead of emerging technologies, including AI and automation, and bring a point of view on where and how to apply them within the team

Requirements

What you’ll need

Bachelor’s degree in management information systems, computer science, business administration or other related field.
6-8+ years of experience in ecommerce operations, business systems, enterprise applications, or systems integration.
3-5+ years leading cross-functional teams or enterprise business systems initiatives.
Deep expertise with Shopify, ERPs (Netsuite preferred), middleware platforms (Celigo Integrator.io preferred), and third-party warehouse/3PL integrations.
Experience supporting a large direct-to-consumer (DTC) business and operations.
Strong understanding of order management, inventory management, fulfillment, warehouse operations, and ERP workflows.
Project management experience leading enterprise technology implementations.
Familiarity with AI tools and a point of view on how they can improve team efficiency
Strong communicator who leads with clarity and keeps stakeholders informed proactively

Benefits

Comp & perks

medical, dental, and vision insurance
a retirement savings plan
gender neutral parental leave
unlimited paid time off
annual company-based performance bonus