Manager, International Customer Supply Chain

E.L.F. BEAUTY

Manager of International Customer Supply Chain at e.l.f. Beauty overseeing supply chain operations with international partners.

Posted 7/23/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSenior💰 £67,000 - £82,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer supply chain management, retail operations, and demand planning, with a strong focus on analytics and relationship building. Proven ability to drive operational improvements and support international market strategies through effective collaboration and communication.

Highest-signal resume keywords

Customer Supply Chain ManagementRetail OperationsDemand PlanningStrong Analytical SkillsInternational Retail Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Supply Chain ManagementDemand PlanningInventory PlanningData AnalysisForecastingOrder ProcessingKPI TrackingOperational Cost ReductionMarket ResearchCustomer Intelligence

Soft Skills

Strong Communication SkillsRelationship BuildingDecision MakingCollaborationProblem Solving

Tools & Technologies

ExcelPowerPointNetSuiteTableau

Industry Keywords

Retail DistributionInternational DistributorsGlobal Customer OperationsPrestige Beauty RetailersOperational Excellence

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Serve as a key point of contact between rhode and international distributors and retail customer operations teams, supporting day-to-day execution and market-specific supply chain needs
Continually assess opportunities to improve customer supply chain, reduce operational costs, and drive volume through supply chain metrics
Develop a deep understanding of each international distributor and retail partner’s distribution model, operational requirements, key metrics, and inventory planning needs
Strong analytical skills to produce qualitative/quantitative data (using Excel, PowerPoint, NetSuite, Tableau) that can be shared to drive business
Broad understanding of policies, processes and systems relating to retail distributor operations
Overseeing and ensuring smooth order processing and timely delivery across international customers, distributors, and retail partners with focus on Innovation planning and customer expansion
Provide weekly sell in data vs. forecast and any risks associated to the month/quarter plan to Finance, Sales and Operations stakeholders
Track & monitor weekly sell out data coupled with retailer in stock levels in partnership with Demand planning and Sales account leads
As needed, partner with international distributors, retailer Supply Chain & planning teams to drive additional orders or forecast adjustments guaranteeing appropriate inventory coverage
Track and report on key international customer supply chain KPIs, including fulfillment, in-stocks, service levels, on-time delivery, and potential chargeback risk
Internal and external collaboration for alignment and identifying opportunities
Participate and contribute to customer demand forecasting, maximizing forecast accuracy
Participate and influence assortment decisions aimed at optimizing sales and productivity by utilizing analytics, market research, consumer research, and customer intelligence
Partner closely with international teams, distributors, and cross-functional stakeholders to support new market launches, regional assortment expansion, and ongoing operational excellence.
Ability to connect internal functions to drive supply chain improvements (fill rate, on-time, in-stocks, reduce potential chargebacks, customer program execution) for the customer
Help educate and align internal teams on international customer expectations, distributor requirements, regional retailer requirements, and best practices for execution

Requirements

What you’ll need

Bachelor’s degree in Supply Chain or another analytical field preferred or equivalent experience
5+ years of experience in customer supply chain, retail operations, customer logistics, demand planning, supply planning, or related operational roles
Must have experience with Sephora and/or other global prestige beauty retailers
Experience supporting international retailers, distributors, or global customer supply chain operations.
Strong communication skills both verbal and written
Excellent Excel Skills and knowledge
Proven ability to build strong relationships with retail partners, internal cross-functional teams and deliver results
Ability to make thoughtful decisions when data is limited, ambiguous, or evolving
Experience managing multiple countries, distributors, or regional supply chain requirements
Willingness to travel internationally is required

Benefits

Comp & perks

medical, dental, and vision insurance
retirement savings plan
gender neutral parental leave
unlimited paid time off