Associate Manager, Digital Commerce Operations

E.L.F. BEAUTY

Associate Manager managing digital commerce operations at e.l.f. Beauty.

Posted 6/12/2026full-timeNew York City • New York • 🇺🇸 United StatesJuniorMid-Level💰 $70,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the operational lead for digital commerce launches
Coordinate launch timelines and dependencies across Brand, Supply Chain, Master Data, Development, and Customer Service teams
Ensure operational readiness to support demand fluctuations, virality, promotions, and growth initiatives
Conduct launch readiness reviews, staging validation, and smoke testing
Manage launch calendars, develop project trackers.
Monitor and improve key performance metrics including order throughput, fulfillment SLAs, accuracy, shipping performance, and customer experience.
Manage set up, maintenance, and update products, collections, promotional offers across Shopify and digital commerce platforms
Partner closely with Demand Planning, Supply Chain, and Operations teams to align inventory availability with launch plans.
Develop and maintain launch checklists, operational playbooks, governance processes, and execution frameworks.
Serve as a primary point of coordination for operational issues impacting the customer experience globally.

Requirements

What you’ll need

3–5 years of experience in digital commerce operations, e-commerce, merchandising operations, project management, or related fields.
Experience working with ShopifyPlus required, and TikTok Shop a plus.
Strong understanding of product launches, promotional execution, inventory management, and operational workflows.
Advanced Excel and spreadsheet management skills; experience with Power BI or reporting tools preferred.
Exceptional organizational, communication and project management skills with the ability to manage multiple priorities simultaneously.
Strong problem-solving skills and attention to detail; steady under pressure and execution at speed.
Excellent communication and cross-functional collaboration abilities.
Experience in beauty, consumer products, retail, or direct-to-consumer businesses preferred.

Benefits

Comp & perks

medical, dental, and vision insurance
retirement savings plan
gender neutral parental leave
unlimited paid time off
annual company-based performance bonus
equity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

digital commerce operationse-commercemerchandising operationsproject managementShopifyPlusinventory managementoperational workflowsExcelPower BIreporting tools

Soft Skills

organizational skillscommunication skillsproject management skillsproblem-solving skillsattention to detailability to manage multiple prioritiescross-functional collaborationsteady under pressureexecution at speed