Account Manager

• Act as a key liaison between customers and internal teams to resolve queries—whether related to stock shortages, pricing, forecasting, finance, or invoicing
• Provide accurate and insightful sales reporting and data to support sales leads
• Support sales leads through efficient PO creation, tracking, and management
• Implement and maintain a streamlined documentation and filing system to keep everything running smoothly
• Take ownership of retailer and vendor contract administration
• Stay ahead of upcoming product launches and manage full Item & Product Setup Forms across retailer platforms
• Oversee product copy translations for EU/ROW markets and ensure product images and assets meet retailer requirements
• Coordinate the timely ordering of GWPs, samples, and product testers in line with budgets
• Assist in setting up retailer meetings, including venue/room booking, catering arrangements, and room décor to ensure a polished, brand-right experience

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