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Tech Stack
Tools & technologiesAnsibleAzureGrafanaITSMJavaScriptPythonServiceNowSQLTCP/IP
About the role
Key responsibilities & impact- Lead the design and implementation of enterprise monitoring, observability, and event management solutions.
- Collaborate with MEMD design leads across various domains including Event Management, Function Apps, Azure Monitor, App Dynamics, Grafana, ThousandEyes, and more.
- Develop and sustain observability and monitoring standards aligned with enterprise architecture.
- Design monitoring services for applications across SAAS, IAAS, and PAAS platforms.
- Engage with business units to gather requirements and deliver cost-effective monitoring solutions.
- Perform day-to-day design activities and plan for software and automation upgrades.
- Drive innovation through proof-of-concept initiatives and automation strategies.
Requirements
What you’ll need- Bachelor’s degree in IT, Computer Science, Engineering, or related field.
- 5+ years of experience in IT monitoring or related technical roles.
- Strong knowledge in Azure Log Analytics, KQL, Telemetry, APM, Ansible, PowerShell, and Automation.
- Proven ability to analyze and resolve complex application and infrastructure issues.
- Excellent communication and teamwork skills.
- Extensive experience in alert integration into ServiceNow ITOM.
- 3+ years of experience in an IT architecture role with deep understanding of monitoring and application performance management.
- Experience with Azure services.
- Experience in DevOps and programming languages: Python, PowerShell, C#, JavaScript, SQL.
- Knowledge of proactive monitoring using Azure services, telemetry, and synthetic transactions.
- Understanding of network architecture and security: WAN/LAN, TCP/IP, PKI.
- Familiarity with ITSM processes and tools (e.g., ServiceNow) and compliance processes.
- AIOps vision and awareness.
Benefits
Comp & perks- Government-mandated benefits plus supplemental HMO coverage.
- Collaborative and professional work environment.
- Career growth opportunities within a growing finance organization.
- Hybrid/Remote work arrangement (where applicable).
ATS Keywords
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Hard Skills & Tools
Azure Log AnalyticsKQLTelemetryAPMAnsiblePowerShellAutomationPythonC#SQL
Soft Skills
communicationteamworkproblem-solvinginnovation
Certifications
Bachelor’s degree in ITBachelor’s degree in Computer ScienceBachelor’s degree in Engineering