Business Systems Analyst II

Dyson

Business Systems Analyst II supporting and enhancing Protiviti’s ERP platform. Collaborates with stakeholders to analyze challenges and improve operational efficiency.

Posted 7/6/2026full-timeSan Ramon • California • 🇺🇸 United StatesMid-LevelSenior💰 $77,000 - $113,000 per yearWebsite

Tech Stack

Tools & technologies

ERPSDLCSQL

About the role

Key responsibilities & impact

Analyze business problems and identify system-based solutions that align with organizational goals
Gather, document, and validate business and functional requirements with stakeholders
Evaluate multiple solution options and recommend optimal approaches
Ensure business processes, policies, and procedures are effectively supported by system capabilities
Develop detailed functional and system requirements for medium-scale enhancements and integrations
Assess upstream and downstream impacts of system changes to ensure end-to-end solution integrity
Create process flows, system documentation, and design artifacts to support development efforts
Design and execute integration and user acceptance testing for new systems and enhancements
Develop test plans and validate system behavior against business requirements
Partner with QA and development teams to ensure quality delivery and successful releases
Provide day-to-day support for ERP production systems, troubleshooting and resolving complex user issues
Create complex ad hoc reports and queries to support business needs
Lead or support implementation of system enhancements, defect fixes, and process improvements
Collaborate with business stakeholders, developers, and QA teams to deliver end-to-end solutions
Provide guidance and support to junior analysts on requirements, testing, and issue resolution
Participate in or lead special projects and strategic initiatives

Requirements

What you’ll need

Bachelor’s degree in a related field or equivalent experience
4+ years of experience in business systems analysis or related functional area
Proven experience supporting enterprise applications and ERP systems
Strong understanding of the Software Development Lifecycle (SDLC)
Advanced SQL skills and ability to build complex queries and reports
Experience with enterprise systems (e.g., ERP platforms such as PeopleSoft or similar)
Proficiency with Microsoft Office tools
Familiarity with system integrations and data flows across applications
Strong analytical thinking and problem-solving capabilities
Ability to translate business needs into technical requirements and vice versa
Effective communication with both technical and non-technical stakeholders
Experience creating detailed documentation, process flows, and test plans
Ability to manage priorities, meet deadlines, and work in a fast-paced environment
Demonstrated customer service mindset and adaptability

Benefits

Comp & perks

Health insurance benefits (medical, vision, dental)
FSA and HSA healthcare accounts
Life and accident insurance
Adoption and fertility assistance
Paid parental leave of up to 6 weeks
Short/long term disability
Paid time off for vacation, personal needs, and sick time
Choice Time Off (CTO) varies based on years of service
Up to 11 paid holidays per calendar year
Opportunity to contribute to 401(k) savings and investment plan with a 100% employer match on the first 3%

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Business AnalysisFunctional Requirements GatheringSystem DocumentationTest Plan DevelopmentProcess Flow CreationIntegration TestingUser Acceptance TestingComplex Query BuildingSystem EnhancementsData Flow Analysis

Soft Skills

Analytical ThinkingProblem-SolvingCustomer Service MindsetAdaptabilityTime Management