Workers Compensation Administrator

Dyson

Workers Compensation Administrator supporting the administration of North America Workers' Compensation Program. Collaborating with stakeholders and ensuring efficient management of claims and employee experience.

Posted 5/7/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $64,000 - $96,000 per yearWebsite

About the role

Key responsibilities & impact

Support efficient administration of all facets of the North America (NA) Workers' Compensation (WC) Program
Work collaboratively by effectively communicating and liaising with all stakeholders directly (TPAs, carriers, cross functional teams, vendors and employees)
Provide employer oversight of claim processing and claim strategy resulting in efficient management of expense
Influence TPA partners to expedite appropriate resolutions for employee escalations
Proactively recognize and investigate factual discrepancies in claims or claims handling
Evaluate individual claim outcome using various courses of action and provide workable solutions to the Workers' Compensation Manager
Provide excellent customer service and respond to all escalated questions/inquiries/requests from NA employees and stakeholders
Analyze data and identify opportunities and plausible solutions to improve the employee experience and operational efficiency of the Workers' Compensation Program
Act as a first-tier subject matter expert regarding WC compliance with US federal and state labor code requirements
Participate in claim reviews; prepare reports for finance and other key stakeholders
Develop content, communications, and lead trainings, webinars and employee meetings with minimal supervision
Assist internal partners and vendors in understanding and adapting to new programs and changes
Participate in department wide projects, such as Employee Experience Journey Maps or Wellbeing, when required

Requirements

What you’ll need

Proficient in systems relating to workers' compensation claims administration, claim analytics, loss run reporting
Proficient at Excel, Outlook, PowerPoint, Microsoft Word
System proficiency with Workday, PeopleSoft, Salesforce a plus

Benefits

Comp & perks

group health insurance benefits (medical, vision, dental)
FSA and HSA healthcare accounts
life and accident insurance
adoption and fertility assistance
paid parental leave of up to 6 weeks
short/long term disability
paid time off for vacation, personal needs, and sick time
up to 17 days of Choice Time Off (CTO) per calendar year
up to 11 paid holidays per calendar year
opportunity to contribute to 401(k) savings and investment plan or deferred compensation plan with employer match of 100% on the first 3% of contributions for eligible employees

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims administrationclaim analyticsloss run reportingdata analysisclaim processingclaim strategycomplianceproblem solvingcustomer servicereport preparation

Soft Skills

communicationcollaborationinfluenceinvestigationoversighttrainingleadershipadaptabilitycustomer focusstakeholder engagement