Support Specialist I – Contract Talent

Dyson

Support Specialist I diagnosing technical issues and providing support for hardware and IT at Robert Half. Coordinating and troubleshooting employee support interactions with timely resolutions.

Posted 5/7/2026contractRemote • California • 🇺🇸 United StatesJunior💰 $22 - $32 per hourWebsite

About the role

Key responsibilities & impact

Coordinate, diagnose and troubleshoot incoming global employee support interactions
Provide Robert Half or Protiviti support services on technical, hardware, and information technology issues
Provide timely resolution of problems or escalation on behalf of customer
Provide timely case status updates to management and end-users
Support and maintain effective user relationships

Requirements

What you’ll need

High School diploma or equivalent
College degree preferred
A+ & Network Essentials preferred
1 year technical support experience preferred
Basic PC troubleshooting knowledge
Basic level of experience with using Microsoft Office Suite
Basic understanding of Windows OS and remote connectivity methods

Benefits

Comp & perks

medical, vision, and dental insurance
life and disability insurance
eligibility to enroll in our company 401(k) plan

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical supportPC troubleshootingWindows OSremote connectivity

Soft Skills

diagnosetroubleshootprovide timely resolutioncase status updateseffective user relationships

Certifications

A+Network Essentials