Senior Training Specialist
Dynatron Software, Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 per year
Job Level
Senior
About the role
- Responsible for preparing, facilitating and following up on all office based training workshops
- Incorporate “Perfect Pricing” and “Perfect Repair Order” coaching methods to create parallels with current coaching
- Ensure weekly Workshops are prepared and completed in accordance with value proposition
- Review surveys and use data to address areas of improvement
- Review Actions plans and help Consultants develop an action plan on how to achieve success with said action plan
- Update CRM with all necessary notes and changes
- Use data and identified dealer deficiencies to garner further or additional training services
- Ensure that scheduling and pre training setup is efficient and not burdensome to our clients
Requirements
- Must have a minimum of 5 years of automotive dealership Fixed Operations Service Management
- Must possess good organizational skills
- Must have good listening skills with the ability to paraphrase what the attendee just stated back to the group and clarify any and all points
- Must be quick on their feet and have the ability to answer business questions as related to the subject manner
- Must be able not only to explain concepts but to create an environment that leads to the buy-in and implementation of business concepts
- Must possess an engaging and energetic personality that warrants attention and interaction from attendees
- Must be comfortable with presenting other business opportunities/support that we offer
- Must have a solid understanding of Microsoft Office and G Suite applications as well as ZOOM and other Virtual class applications
- 4 Year college degree
- Previous consulting / facilitation experience in an Automotive field
- Senior or Director level Automotive experience over multiple automotive lines
- Previous experience with Ebis or ROAMS software products
- Experience with Multiple Dealership Management Systems (CDK-Reynolds-Dealer Track etc…)
- Experience with 3rd party MPI, Scheduling, and Production Management systems
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Fixed Operations Service Managementconsultingfacilitationdata analysisaction planningtraining developmentpresentation skillsautomotive dealership managementbusiness concept implementationcustomer relationship management
Soft skills
organizational skillslistening skillsparaphrasingquick thinkingengaging personalityenergetic personalityclarification skillsinteraction skillsbuy-in facilitationcommunication skills
Certifications
4 Year college degree