Program Manager
Dynanet Corporation
full-time
Posted on:
Location Type: Hybrid
Location: Bethesda • Maryland • United States
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About the role
- Organize, direct, and manage all aspects of contract operational support functions involving multiple complex and inter-related project tasks.
- Provide overall direction of program activities and serve as the primary liaison between Dynanet and senior NIH department leadership.
- Consult with government and contractor personnel to formulate and review task plans, schedules, and deliverables.
- Establish and maintain technical and financial reports to show progress of projects to management and customers.
- Oversee IT Operations & Maintenance, End-User Support, Application Development, Network Services, and monitoring functions.
- Ensure SLA compliance for incident response/resolution, system availability, and service delivery across IT domains.
- Direct teams providing Tier 1–Tier 3 service desk support, managing annual incidents, and coordinating on-call support.
- Ensure adherence to federal IT security policies, FISMA requirements, NIST guidelines, and NIH/HHS security standards.
- Manage and control funds and resources using complex reporting mechanisms.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or related field
- Minimum 10 years of experience, including 5 years specialized in federal IT program management
- PMP certification
- Ability to obtain Level 5 (NACIC) Public Trust within 6 months
- Demonstrated experience managing complex, multi-task federal IT contracts
- Experience with funds/resource management using complex reporting mechanisms
- Experience with virtualization (VMware/Nutanix), cloud (AWS/Azure), enterprise monitoring, network security, and backup/DR
- Experience with federal IT policies, FISMA/NIST compliance, and federal procurement processes
- Experience overseeing SOP development, documentation management, and lifecycle governance for federal IT programs.
Benefits
- Industry Competitive Compensation
- Medical and Dental Insurance
- Paid Time Off/Holidays
- 401(k) Retirement Plans with Matching
- Remote Work*
- Paid Training
- Employee Referral Program
- Employee Development Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementresource managementincident responseservice deliveryapplication developmentnetwork servicesvirtualizationcloud computingenterprise monitoringbackup and disaster recovery
Soft Skills
leadershipcommunicationorganizational skillsconsultationliaison
Certifications
PMPLevel 5 Public Trust