SAP FICO Support Consultant

DyFlex Solutions

SAP Platinum Partner hiring an SAP FICO consultant for hands-on AMS support across Australia and New Zealand. Resolving incidents, configuring SAP systems, and improving customer support processes.

Posted 8/14/2026full-timeRemote • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in SAP FICO functional support, configuration, and troubleshooting within SAP ECC and SAP S/4HANA Private Cloud environments. Proven ability to engage with customers professionally while producing clear documentation and reporting on support activities.

Highest-signal resume keywords

SAP FICO ExperienceSAP ECC ProficiencySAP S/4HANA Private Cloud ProficiencyConfiguration and TroubleshootingCustomer-Facing Role Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SAP FICOConfigurationTroubleshootingIncident ManagementProblem ResolutionChange RequestsTestingDocumentationReportingContinuous Improvement

Soft Skills

Exceptional Communication SkillsProfessional Customer Engagement

Industry Keywords

AMSSupport EnvironmentsManaged ServicesFunctional ConsultingFunctional Architect

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Provide expert-level SAP FICO functional support across AMS engagements, including incident management, problem resolution, and change requests
Engage directly with customers to understand, triage, and resolve support queries in a timely and professional manner
Perform configuration, testing, and documentation activities within SAP ECC and SAP S/4HANA Private Cloud environments
Contribute to continuous improvement of support processes, identifying recurring issues and recommending lasting solutions
Collaborate with internal teams and client stakeholders to ensure SLAs and quality standards are consistently met
Produce clear and accurate reporting on support activities, ticket status, and resolution progress for internal and client audiences

Requirements

What you’ll need

Minimum 5 years of hands-on SAP FICO experience
Demonstrated expertise in a functional consulting or functional architect capacity
Strong background in AMS and support environments; primarily project-based backgrounds are not suited to this role
Proficient in SAP ECC and SAP S/4HANA Private Cloud
Configuration and troubleshooting experience across core FICO modules
Exceptional written and verbal communication skills
Ability to engage confidently and professionally with customers
Proven ability to produce meaningful reporting and documentation for support activities
Experience working in customer-facing roles within a managed services or AMS context
Eligibility to work in Australia without sponsorship is required
Applicants must clearly state their working rights

Benefits

Comp & perks

Work with SAP's latest technologies on cloud such as S/4HANA, BTP and Joule
A flexible and supportive work environment including the ability to work from anywhere in Australia or New Zealand
Competitive remuneration and benefits including novated lease, birthday leave, salary packaging, wellbeing programme, additional purchased leave, and company-provided laptop
Comprehensive SAP training and certifications
Join a renowned organisation delivering projects to some of APAC's leading enterprises
Safe, flexible and respectful environment free from discrimination, bullying and harassment
Diverse and inclusive team