DXS - Direct Expansion Solutions

Project Manager

• Drive the full lifecycle of OMS+ implementation projects from planning through go-live.
• Manage internal projects that support strategic initiatives and operational improvements.
• Collaborate with customers to define scope, timelines, budgets, and success metrics.
• Lead project teams, coordinate resources, and ensure timely delivery of milestones.
• Act as the primary client contact, maintaining alignment and resolving issues proactively.
• Apply SAP SD knowledge to ensure design, configuration, and solution alignment.
• Monitor and report on project progress, risks, and performance using tools like Jira and Tempo.
• Support SOW creation process as required.
• Continuously contribute to improving project methodologies, documentation, and best practices.
• Ensure cross-functional collaboration by aligning Product, Development, and Delivery teams to meet project objectives and customer expectations.
• Manage post go-live phases, including defect resolution, enhancement prioritization, and coordination of updates to ensure continued client satisfaction and system performance.
• Facilitate a seamless transition of customers from the Delivery team to the AMS (Application Management Services) team, ensuring proper knowledge transfer, documentation, and support readiness.
• Provide weekly internal status updates that highlight key accomplishments, track project metrics, outline upcoming work, and summarize active risks and issues to maintain transparency and alignment.
• Develop and demonstrate an understanding of the customer’s business, how OMS+ products will drive value for their business, and partner with all project resources to ensure the team is aligned toward successful delivery.
• Track and report on key project budget metrics no less than once a month. This includes comparing actual hours worked against the budget and re-forecasting hours as needed.