DXC Technology

Network Support Engineer – Mid and Senior Level

DXC Technology

full-time

Posted on:

Location Type: Office

Location: Sofia • 🇧🇬 Bulgaria

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Job Level

Senior

Tech Stack

AnsibleAssemblyDNSPythonSwitchingTCP/IPTerraform

About the role

  • Leading deep-level troubleshooting in conjunction with vendor and third-party support;
  • Planning and implementing normal, standard, or emergency changes within the applicable technology platform that you are responsible for;
  • Proactively anticipating issues or situations which impact the service quality;
  • Participating in Projects and Problem Management lifecycle activities;
  • Building good awareness of the customers’ business and environment, supporting processes and adopting new technologies;
  • Participating in on-call duty shift schedule.

Requirements

  • Min. 3 years (Mid level) and min. 5 years (Senior level) of hands-on experience in network engineering or network support;
  • Hands-on experience with Cisco Nexus switching platforms and willingness to quickly learn, certify and support Cisco ACI solutions;
  • Practical experience with Enterprise wireless technologies, such as Cisco 9800 controllers and Cisco 9120/9130 access points;
  • Solid knowledge of core networking protocols (TCP/IP, OSPF, BGP, STP, etc.);
  • F5 BigIP Load Balancers (including LTM, ASM modules);
  • Good communication and documentation abilities;
  • Bachelor’s degree in computer science, Telecommunications, or related field;
  • Fluency in English.
  • Cisco CCNP and/or other equivalent network certification is considered an advantage;
  • Knowledge of Firewall technologies (Checkpoint, Cisco, Fortinet);
  • Experience in scripting and automation (e.g. Terraform, Python, Ansible, GitLab or similar tools);
  • Meinberg NTP management, Infoblox – DNS/DHCP;
  • Experience in enterprise environments or large-scale network operations;
  • Familiarity with DevOps model and ITIL processes.
Benefits
  • Enjoy competitive compensation and grow your career in a fast-paced, international environment.
  • Benefit from 24 days of paid vacation to rest, explore, and recharge - plus comprehensive medical and life insurance, and monthly food vouchers to support your lifestyle.
  • Access premium learning platforms, get company-sponsored certifications, and grow your skills with continuous development opportunities tailored to you.
  • Get recognized through our Employee Recognition Program - your contributions deserve the spotlight.
  • Refer great talent through our Employee Referral Program and get rewarded for helping shape our future.
  • Enjoy discounts and special offers with your employee badge - it pays to be part of the team.
  • Access 24/7 support for you and your family, with a wide range of wellbeing resources to help you thrive.
  • Join meaningful initiatives that give back to the community and connect you with like-minded colleagues through fun and impactful experiences.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
network engineeringnetwork supportCisco Nexus switchingCisco ACI solutionsEnterprise wireless technologiescore networking protocolsF5 BigIP Load BalancersscriptingautomationFirewall technologies
Soft skills
communicationdocumentationtroubleshootingproblem managementcustomer awareness
Certifications
Cisco CCNP