Account Executive
DXC Technology
full-time
Posted on:
Location Type: Hybrid
Location: South Carolina, Texas • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
About the role
- Grow Your Customers and build trusted relationships with senior leaders across L&A customers.
- Conduct regular QBRs aligned to the insurer’s business strategy.
- Drive customer satisfaction and experience improvements targeting a 50+ NPS.
- Achieve 100% of revenue and profit targets for assigned L&A accounts.
- Ensure successful delivery of services and solutions across Policy administration, Claims processing, Billing & payments, etc.
- Monitor contractual obligations including SLAs, E&Os, data privacy, and regulatory thresholds.
- Manage monthly forecasts for revenue, costs, and growth.
- Serve as the primary point of contact for L&A stakeholders providing insights.
Requirements
- Bachelor’s degree in a relevant field or equivalent experience.
- 8+ years of experience working with or within an insurance organization (Life & Annuities strongly preferred).
- 3+ years in account leadership or client-facing delivery roles managing large-scale insurance accounts or programs.
- Demonstrated success achieving revenue and profitability targets while delivering high-quality services.
- Strong strategic planning, communication, and relationship-management skills.
- Familiarity with L&A systems, processes, and ecosystem solutions (policy admin, claims, billing, distribution, digital CX).
Benefits
- Health insurance
- Flexible working arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
policy administrationclaims processingbillingdata privacyregulatory compliancerevenue forecastingprofitability analysiscustomer satisfaction measurementNPS (Net Promoter Score)strategic planning
Soft skills
relationship managementcommunicationleadershipcustomer experience improvementinsight generationstakeholder engagementproblem-solvingnegotiationteam collaborationadaptability