Administration

• Processing instructions for all new matters.
• Ensuring that all cases are opened within the full requirements of the clients and internal SLAs.
• Accurate data entry of information on to a case management system.
• Ensuring files are opened in time to meet with specific court deadlines related to the file.
• Handling incoming calls relating to new or existing matters and fielding enquiries.
• Receiving unreferenced items of mail and obtaining the required detail by making outbound calls to related parties.

File Inception Team Administrator

Administrator – FTC, 12 months

Client Care Administrator

Administration Team Leader – FTC 12 months