Senior Cloud Engineer, AWS Support

DVT

Senior Cloud & AWS Support Engineer managing AWS operations and incident response for clients. Building infrastructure, leading incidents, and improving reliability and automation.

Posted 6/17/2026full-timeRemote • 🇿🇦 South AfricaSeniorWebsite

Tech Stack

Tools & technologies

AWSCloudDNSDockerDynamoDBEC2GrafanaITSMJenkinsKubernetesPrometheusPythonRayTerraformVault

About the role

Key responsibilities & impact

Manage AWS operations and lead incident response
Build infrastructure with Terraform and CI/CD
Improve reliability and provide day-to-day AWS operational support — owning incident, alert, and request triage, on-call response, and operational health of the client's AWS estate
Collaborate closely with client platform and engineering teams to stabilize and improve production
Act as first responder for the client's AWS environment — triage, diagnose, and resolve incidents and service requests within agreed SLAs
Own alert handling across CloudWatch, GuardDuty, Security Hub, and AWS Health
Manage the operational ticket queue (incident, request, problem, and change) and drive problem management
Design, implement, and maintain scalable CI/CD pipelines for automated testing, deployment, and provisioning
Manage infrastructure as code with Terraform, CloudFormation, and CDK
Collaborate with software teams to integrate and deploy backend services and containerised applications
Ensure compliance with relevant standards (ISO 27001, SOC 2, POPIA / GDPR) per client requirements

Requirements

What you’ll need

7+ years in Cloud DevOps, SRE, or AWS operational support, with strong CI/CD and infrastructure automation experience
Hands-on experience running AWS managed support / operations — incident management, alert triage, on-call, and SLA-bound resolution
Deep AWS proficiency: EC2, ECS/EKS, Lambda, S3, DynamoDB, RDS, VPC, Route 53, CloudFront, IAM (Identity Center), CloudWatch, X-Ray
Expert IaC (Terraform required; CloudFormation beneficial) — remote state, modules, multi-environment
Strong CI/CD platform experience (GitHub Actions, CodePipeline, GitLab CI, or Jenkins)
Advanced scripting in Bash or Python for automation and tooling
Containerisation and orchestration (Docker, Kubernetes/EKS, Helm beneficial)
Familiarity with AWS GuardDuty, Security Hub, and AWS Health alert handling and triage
Experience with ITSM / ticketing workflows and structured incident, problem, and change management
Monitoring/observability tooling (CloudWatch, Prometheus, Grafana, Datadog, or similar)
AWS networking — VPC design, security groups, load balancers, DNS, hybrid connectivity
Secrets management (Secrets Manager, Parameter Store, HashiCorp Vault)
DevSecOps practices — SCA/SAST/DAST, vulnerability and compliance automation
AWS cost optimisation, tagging strategies, and FinOps practices
Excellent communication; proven mentorship; consulting / professional-services delivery across concurrent client engagements
Minimum Requirements: Matric (Grade 12) certificate; Bachelor's degree in Computer Science, IT, Engineering, or related field (or equivalent practical experience); At least one relevant professional certification (AWS DevOps Engineer, Solutions Architect, SysOps Administrator, CKA, or equivalent)

Benefits

Comp & perks

Strong culture of learning
Internal speaking and sponsored technical events across the AWS ecosystem

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AWS operationsincident managementCI/CDinfrastructure as codeTerraformscriptingcontainerisationorchestrationmonitoringDevSecOps

Soft Skills

communicationmentorshipconsultingproblem managementcollaborationleadershiporganizational skillsincident triagediagnosisresolution

Certifications

AWS DevOps EngineerSolutions ArchitectSysOps AdministratorCKABachelor's degree in Computer ScienceBachelor's degree in ITBachelor's degree in EngineeringMatric certificate