Technical Service & Development Engineer

DuPont

Technical Service & Development Engineer providing technical expertise for Multibase product line. Supporting product development, testing, and troubleshooting for customer satisfaction with a focus on thermoplastics.

Posted 7/15/2026full-timeCopley • Missouri, Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in thermoplastic processes and product development, with a strong focus on customer technical support and effective communication. Proven ability to manage projects, troubleshoot quality issues, and collaborate cross-functionally to meet customer needs.

Highest-signal resume keywords

B.S. Degree In Chemical EngineeringThermoplastic Processes KnowledgeProduct Development ExperienceProject Management SkillsProficiency In Microsoft Office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Thermoplastic CompoundingInjection MoldingExtrusion TechniquesPolymer Materials UnderstandingFormulation DevelopmentTesting Against Industry StandardsProblem SolvingTechnical SupportCustomer EngagementQuality Issue Troubleshooting

Soft Skills

Exceptional Customer ServiceEffective CommunicationOrganizational SkillsCollaborationFeedback Gathering

Tools & Technologies

SAPIT ToolsMicrosoft Office

Industry Keywords

TS&D RolePlastics EngineeringPolymer EngineeringOrganic CompoundsSilicone Compounds

Tech Stack

Tools & technologies

TypeScript

About the role

Key responsibilities & impact

Offers technical support and exceptional customer service to clients by addressing inquiries and efficiently resolving issues.
Provide customer technical support on the product range and coordinate generation of technical data necessary to qualify the product for customers and targeted applications with a goal of gaining customer approval.
Develop and provide product training and assist with product literature.
Communicate effectively with customers to gather feedback, fully understand their needs, and provide customized solutions.
Document results in the required customer format.
Develop and implement strategic approaches for troubleshooting quality issues related to product performance and application.
Participate in the global technical network and ensure knowledge transfer.

Requirements

What you’ll need

B.S. degree in Chemical Engineering, Plastics Engineering, Polymer Engineering, or a related field
Strong knowledge of thermoplastic processes, including compounding, injection molding, and extrusion techniques, with a solid understanding of polymer materials, formulations, and organic and silicone compounds
Demonstrated experience in a TS&D role and/or customer-facing role
Proven experience in thermoplastic compounding, from formulation to manufacturing
5+ years of relevant experience in product development and application, processing techniques, testing against industry standards, and problem solving for both customers and internal teams
Excellent project management and organizational skills, with the ability to develop work plans, prioritize effectively, and meet deadlines
Ability to collaborate cross-functionally to achieve customer and business objectives
Proficiency in Microsoft Office and experienced with IT tools such as SAP
Willingness to travel up to 40% to support business needs and customer engagement.

Benefits

Comp & perks

DuPont offers a comprehensive pay and benefits package.