Technical Service Engineer
DuPont
full-time
Posted on:
Location Type: Remote
Location: Remote • Minnesota, Missouri • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Deliver unequaled technical support (process design, projections, start up, trouble-shooting) to customers across products and applications
- Partner with the commercial team to support delivery of the business plan, by developing customer intimacy and generating/presenting relevant, credible, high quality technical information for targeted customers.
- Engage with customers, building productive and collaborative trust-based relationships with the assigned accounts and professional organizations
- Deliver organic growth & support the Market/Application initiatives and strategies
- Provide application and product training seminars to customers and end-users
- Identify new opportunities/product gaps and represent customer needs to Research and Application Development to offer new solutions
- Work closely with all business functions to resolve quality issues and provide product improvements
- Help support concept/pilot work for new opportunities in specific applications in conjunction with the Application Development group
- Support industry trade shows and events as the technology expert. Participation includes presenting technical papers and presentations at conferences and in industry journals.
Requirements
- Bachelor's degree in Engineering or Applied Sciences, and other scientific degrees such as Chemistry
- Demonstrate leadership and credibility
- Demonstrate creativity
- Exhibit strong relationship building and communication skills
- Easily adapts to changing needs.
Benefits
- DuPont offers a comprehensive pay and benefits package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical supportprocess designtrouble-shootingapplication trainingproduct trainingquality improvementconcept developmentpilot workmarket initiativesproduct development
Soft skills
leadershipcredibilitycreativityrelationship buildingcommunicationadaptabilitycollaborationtrust-buildingcustomer intimacypresentation skills
Certifications
Bachelor's degree in EngineeringBachelor's degree in Applied SciencesBachelor's degree in Chemistry