Communications Manager – Contract

Duolingo

. Own end-to-end Parliament production: run the planning calendar, manage run-of-show, coordinate presenters, and oversee day-of execution with IT/AV to ensure a smooth experience every week .

Posted 4/22/2026contractRemote • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own end-to-end Parliament production: run the planning calendar, manage run-of-show, coordinate presenters, and oversee day-of execution with IT/AV to ensure a smooth experience every week
Partner with presenters to clarify key messages; draft or review talking points, FAQs, and follow-ups to drive clarity and consistency across sessions
Build and maintain lightweight templates, checklists, and operating rhythms for internal forums (briefs, slide guidance, rehearsal norms, recording/distribution workflows)
Coordinate cross-functional logistics with People, Legal, Finance, and IT/AV, ensuring approvals, clearances, and distribution are handled on time
Manage the weekly production timeline: kickoffs, content deadlines, reviews, run-throughs, and retros; proactively flag risks and drive mitigation plans
Draft and edit internal communications (Slack posts, memos, FAQs, manager toolkits) under the direction of Global Communications leads
Support broader Global Communications projects—such as executive visibility moments, change communications, and issues planning—with research, briefing docs, and clear documentation
Maintain shared Comms systems and documentation, including calendars, trackers, meeting notes, and knowledge repositories so work is organized and searchable
Help with basic operations and vendor/contractor coordination for the Comms team (e.g., SOWs, invoicing support, scheduling, and asset organization)
Track and report simple effectiveness metrics for internal forums and select comms initiatives (reach, clarity signals, Q&A themes) and turn learnings into improvements over time

Requirements

What you’ll need

5–7 years of experience in communications, events/production, or program operations supporting executive or company-wide forums in a fast-paced environment
Demonstrated experience providing hands-on communications support (drafting internal updates, FAQs, or toolkits) for senior leaders or cross-functional teams
Strong production and project-management skills: building calendars and run-of-show, leading rehearsals, managing timelines, and coordinating cross-functional partners (People, Legal, Finance, IT/AV)
Excellent writing and editing skills; able to translate complex topics into clear talking points, memos, and follow-up notes for broad employee audiences
High attention to detail and operational rigor; comfort creating templates, checklists, trackers, and documentation that teams actually use
Sound judgment and discretion; experience supporting sensitive or high-visibility internal moments
Ability to work effectively with teams based in Pittsburgh, PA and New York City and to align with U.S. business hours

Benefits

Comp & perks

Limitless learning opportunities
Daily collaborations with world-class minds

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementevent productioncommunications supportwritingeditingtemplate creationchecklist developmentdocumentationmetrics trackingrisk mitigation

Soft Skills

attention to detailsound judgmentdiscretioncollaborationcommunicationorganizational skillsproactive problem-solvingadaptabilitytime managementcross-functional coordination