Strategic Relationship Director

Dun & Bradstreet

Strategic Relationship Director managing key accounts for Dun & Bradstreet, a global leader in business decisioning data. Driving revenue growth through relationship management and strategic sales initiatives.

Posted 7/17/2026full-timeUrdorf • 🇨🇭 SwitzerlandLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic sales management, client relationship building, and revenue growth through effective negotiation and account planning. Proficient in utilizing CRM software and sales methodologies to drive business success and enhance client satisfaction.

Highest-signal resume keywords

Senior Enterprise Level SaaS Sales ExperienceProven Success in Closing SalesClient Relationship ManagementComplex Strategic Sales ManagementExcellent Business Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales MethodologyAccount PlanningNegotiation SkillsRevenue Growth StrategiesClient Co-DevelopmentSales ForecastingData Management in CRM SoftwareMarket Trend AnalysisPresentation SkillsBusiness Process Assessment

Soft Skills

Problem SolvingCuriosityProactive CollaborationMentoringContinuous Growth Mindset

Tools & Technologies

Salesforce (SFDC)Microsoft Office Suite

Industry Keywords

ConsultingTechnology VerticalsClient SentimentVoice of the ClientAccount ManagementRetention StrategiesC Suite PresentationsStakeholder ManagementBusiness DevelopmentClient Success

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Fulfil the role of trusted advisor on Dun & Bradstreet solutions through the development of strong, positive relationships with clients, through strategic conversations to understand organizational business objectives and goals.
Build senior level executive relationships with global, institutional clients to achieve revenue growth.
Facilitate business development through client co-development sessions, face-to-face meetings, and leadership of all business development activities.
Partner with clients to create/deliver a D&B solution value plan based on industry dynamics/trends and best practices, to ensure business goals are achieved.
Capture Client Sentiment and operate as “Voice of the Client” to feed cycle of continuous improvement.
Maintain and grow revenue stream through successful renewal of existing business.
New account development and/or expanding existing accounts through cross-sell and up-sell of new opportunities within an established portfolio of clients working closely with Solutions Sales.
Carry out regular account management activity to “Protect” existing accounts. Proactively identify accounts at risk of churn and implement retention strategies.
End-to-end accountability for driving the negotiation, contracting, and approval processes.
Navigate complex deal management and negotiation including alignment of multiple decision makers, products or funding sources.
Perform account planning for assigned accounts, coordinating with internal sales resources to ensure strategic alignment.
Develop and maintain an active pipeline of forecasted sales to meet annual quota objectives.
Ensure compliance with all business initiatives.
Maintain consistent and accurate data in relevant CRM software (e.g. SFDC) and other sales tools to support territory, account planning and forecasting.
Collaborate with Client Success and increase retention rates through business reviews and win-back campaigns.
Serve as a thought leader in the industry, staying up-to-date with market trends, competitors, and emerging technologies.
Attend industry events, conferences, and trade shows to network and promote D&B's offerings.
Additional duties as assigned.

Requirements

What you’ll need

Minimum of eight (8) years prior experience in a senior enterprise level SaaS, consulting or services sales role
Proven success in closing sales, winning clients, managing client relationships with portfolio of accounts and attaining or exceeding annual quota(s)
Industry experience preferred – consulting or technology verticals
Ability to rapidly assess client environments from a business process, organizational and technological perspective, and effectively prioritize opportunities for growth
Demonstrable track record in managing complex strategic sales and managing multiple senior stakeholders
Ability to present to C suite audiences and experts on the client side.
Exercises judgment in selecting methods, evaluating, adapting of complex techniques and evaluation criteria for obtaining results; Work is done independently, reviewed upon completion and is consistent with departmental objectives
Highly articulate with excellent business communication (verbal and written) skills and presentation skills suitable for a global corporate environment
Possesses excellent industry-leading sales methodology, relevant CRM software (e.g. SFDC) and Microsoft Office Suite skills
Result Oriented individual, with high accountability and responsibility for setting own priority in achieving revenue growth.
Able and willing to mentor and support other members of the team
Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action. Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
Where applicable, fluency in English and languages relevant to the working market.
Willing to travel for the interest of business.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options