Sales Operations Manager

• Gather and analyze key product usage data to help drive performance across Customer Retention and Contractual Reconciliation objectives
• Support day-to-day Commercial Operations activities related to customer usage analytics
• Produce monthly usage reports and statements, conduct trend analysis, and manage revenue-impacting reconciliations
• Raise and manage technical tickets to resolve data or system-related issues
• Collaborate with technical teams to troubleshoot problems and implement improvements
• Continuously improve usage calculations for customers, internal processes, and technical systems
• Participate in meetings with the Go-To-Market team
• Liaise with Product, Sales, and Customer Success teams
• Analyze large datasets from multiple sources to uncover trends, challenges, and opportunities
• Provide ad hoc analysis and support for specific projects and initiatives
• Champion a culture of agility, collaboration, and continuous improvement

Sales Operations Analyst – 6 month FTC

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Sales Operations Lead

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