Account Manager
DULCEDO Management
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$40,000 - CA$45,000 per year
Job Level
Junior
About the role
- Oversee and execute negotiated partnerships from start to finish, ensuring all contractual terms are met and project milestones are achieved as planned.
- Maintain continuous engagement with talents and brands throughout and beyond collaborations, offering support and guidance to enhance and nurture relationships.
- Track performance by evaluating key performance indicators (KPIs) and present comprehensive reports at the end of each partnership, detailing successes, challenges, and key insights to inform future strategies.
- Collaborate with talents and Dulcedo employees throughout and beyond collaborations to ensure each talent maintains a consistent, and impactful social media presence.
- Develop content strategies and concept ideas, leveraging analytics and social media trends to maintain high engagement rates and ensure content effectiveness.
- Actively participate in talents’ agency experience by engaging in their onboarding, quarterly planning, and other key activities.
- Assist in the day-to-day management of talents by providing planning support to help organize their activities and ensure their success.
- Manage inbound PR requests, handle interview requests, respond to mailers, and process event invitations.
- Contribute to outbound strategies, including talent sourcing, outreach, interview pitching, talent gifting, event responses, and new brand pitch calls.
- Attend on-site production days and talent events, providing on-site support to guarantee successful collaborations.
- Leverage the right tools and information channels to stay on top of industry trends in order to serve as a valuable resource to the team.
Requirements
- At least 1 year of experience working in influencer marketing or PR, either in-house or within an agency.
- Proven experience in communicating directly with both talents and corporate clients.
- Excellent interpersonal skills with a natural talent for building and maintaining strong relationships.
- Strong mediation abilities with experience in negotiating, resolving conflicts, and managing expectations.
- High organizational skills with a proven track record in task management, handling details, meeting multiple deadlines, following processes and multitasking effectively.
- Knowledge in managing influencer/talent partnerships and assessing social media metrics and industry KPIs.
- Understanding of paid media, influencer marketing, and public relations.
- A bachelor's degree in a related field is an asset.
Benefits
- Unlimited Paid PTO : Yes, really. Enjoy true work–life balance with the freedom to take the time you need, when you need it!
- 12 Monthly Personal Days : One extra day off every month to recharge and relax
- Flexible Work Environment : Minimal office attendance for those near our hubs, giving you room to adapt your schedule with ease.
- Montreal & Toronto Offices : Snacks, great vibes, and pet-friendly spaces. What more could you ask for?
- Remote Work : Ideal for our travellers, expats, and digital nomads who want to grow their career without staying in one place.
- Freestyle Fridays : We wrap up at 2:00 PM ET every Friday. Long weekends, every week.
- Comprehensive Insurance : Dental, vision, and medical coverage for you and your loved ones.
- Room to Grow : Take advantage of real internal mobility in a fast-growing company where “sky’s the limit” isn’t just a saying.
- The Best of Both Worlds : A vibrant startup spirit backed by 15+ years of experience and the stability of a well-established organization.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
influencer marketingpublic relationssocial media metricsKPI assessmentcontent strategy developmentanalyticstask managementnegotiationconflict resolutionevent management
Soft skills
interpersonal skillsrelationship buildingorganizational skillsmediation abilitiescommunication skillsmultitaskingplanning supportcollaborationengagementsupport and guidance
Certifications
bachelor's degree