Account Manager

• Supervise and execute negotiated partnerships for our talent from start to finish, ensuring all contractual terms are met.
• Track performance by evaluating key performance indicators (KPIs) and present comprehensive end-of-partnership reports detailing successes, challenges, and key insights to guide future strategies.
• Develop content strategies and concepts, using social analytics and trends to maintain high engagement rates and ensure content effectiveness.
• Collaborate with talent and Dulcedo staff during and after collaborations to ensure each talent maintains a consistent and impactful social presence.
• Actively participate in the agency experience for talent by being involved in onboarding, quarterly planning, and other key activities.
• Assist with day-to-day talent management by providing scheduling support to help organize activities and ensure success.
• Develop content strategies and concept ideas, relying on social analytics and trends to sustain high engagement rates and ensure content effectiveness.
• Manage incoming PR requests, handle interview inquiries, respond to mailings, and process event invitations.
• Contribute to outbound strategies, including talent acquisition, pitching interviews, gift outreach, event RSVPs, and outreach to new brands.
• Attend on-site production days and talent events, providing on-site support to ensure successful collaborations.
• Use appropriate tools and information channels to stay up to date on industry trends, serving as a valuable resource for the team.
• Participate in our buddy program upon request, where you will be invited to mentor new Dulcedo hires and share best practices.

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