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Technical Training Specialist
Duke Energy Corporation. Design, develop, and update instructor-led (ILT), virtual, and eLearning content using established instructional design practices (e.g., ADDIE) .
About the role
Key responsibilities & impact- Design, develop, and update instructor-led (ILT), virtual, and eLearning content using established instructional design practices (e.g., ADDIE)
- Develop training programs to support new systems, tools, and engineering processes
- Maintain and continuously improve the Distribution Design Engineering curriculum to ensure relevance and effectiveness
- Deliver engaging training sessions to Distribution Designers, Engineers, and other Duke Energy employees across multiple regions (in-person and virtual)
- Facilitate learning experiences that drive knowledge retention, skill development, and on-the-job application
- Support onboarding, progression, and upskilling programs within the Distribution Design curriculum
- Develop training plans to support business initiatives and project implementations
- Coordinate logistics for successful training delivery (scheduling, materials, and communication)
- Act as a liaison between Engineering Leadership and the Engineering Training team to align training priorities and solutions
- Partner with cross-functional teams to assess training needs and recommend effective learning solutions
- Represent Distribution Engineering as a Subject Matter Expert (SME) on projects and cross-functional initiatives
- Conduct Designer observations to maintain awareness of field practices, process changes, and evolving business needs
- Create, schedule, and manage training events and sessions within the LMS
- Track training completions, attendance, and performance metrics to support compliance and reporting needs
- Analyze training data to identify gaps and opportunities for improvement
- Evaluate training effectiveness and recommend enhancements based on feedback and performance trends
- Stay current on emerging training methods, tools, and industry best practices
Requirements
What you’ll need- Highschool Diploma/GED and 5+ years of Engineering Design Experience
- Associate Degree in Engineering, Power Systems Management, or other Engineering Degree (preferred)
- Experience collaborating effectively with SMEs, leadership, and cross-functional teams
- Strong facilitation, communication, and organizational skills
- Experience working as a Distribution Designer or within an electric utility distribution environment
- Proficiency in Microsoft Office tools (Word, Excel, PowerPoint)
- Experience in Distribution Engineering, Utilities, or Technical Operations environments (preferred)
- Familiarity with engineering design processes and technical curriculum development (preferred)
- Experience supporting system implementations or process changes (preferred)
- Knowledge of training evaluation models (e.g., Kirkpatrick) (preferred)
- Experience with Learning Management Systems (e.g., MyLearning or equivalent) (preferred)
- Working knowledge of instructional design methodologies (e.g., ADDIE) (preferred)
- Experience developing and delivering technical training (ILT, virtual, and/or eLearning) (preferred)
- Experience with engineering tools and systems (e.g., Maximo, GIS, design tools, CAD) (preferred)
Benefits
Comp & perks- friendly work environment
- opportunities for growth and development
- recognition for your work
- competitive pay and benefits
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
instructional designADDIEtraining program developmenttraining evaluation modelstechnical curriculum developmenttechnical training deliveryengineering design processesMicrosoft OfficeLearning Management Systemsengineering tools
Soft Skills
facilitationcommunicationorganizationalcollaborationknowledge retentionskill developmentliaisonassessmentrecommendationevaluation
Certifications
Highschool DiplomaGEDAssociate Degree in EngineeringPower Systems Management