Duke Energy Corporation

Agile Operations Intern

Duke Energy Corporation

internship

Posted on:

Location Type: Hybrid

Location: Charlotte • North Carolina • United States

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Job Level

Entry Level

About the role

  • Support the Interconnection Management Systems (IMS) team by helping convert incoming support requests into clear, structured Jira work items.
  • Review incoming support tickets and assist in converting them into clear, actionable Jira stories.
  • Identify missing information or unclear problem statements and follow up with appropriate stakeholders.
  • Tag and categorize work by program, complexity, and issue type to support effective triage.
  • Assist with backlog grooming and workflow organization.
  • Help identify repeating issues, trends, or documentation gaps.
  • Support Agile ceremonies as a participant (e.g., standups, reviews, retrospectives).
  • Assist with maintaining relevant project support documentation.

Requirements

  • Currently enrolled in a 4‑year degree program (Business, Information Systems, Engineering, Computer Science, or related field) and not graduating prior to August 2026.
  • Cumulative GPA of 2.75 or higher.
  • Strong written communication skills and attention to detail.
  • Ability to ask questions, seek clarification, and work through ambiguity.
  • Ability to work full‑time (40 hours/week) during the summer internship period.
Benefits
  • friendly work environment
  • opportunities for growth and development
  • recognition for your work
  • competitive pay and benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
JiraAgile
Soft Skills
written communicationattention to detailproblem-solvingclarification seekingambiguity management