IT Applications Analyst

Duke Energy Corporation

. Monitors production operation of and maintains the availability of assigned applications, including reviewing and reacting to daily performance logs .

Posted 3/27/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

AWSCloudETLPythonSQLTerraform

About the role

Key responsibilities & impact

Monitors production operation of and maintains the availability of assigned applications, including reviewing and reacting to daily performance logs
Provides 24x7 on-call support as part of a team rotation and responds to production incidents within defined Service Level Agreements (SLAs)
Works with Senior-level team members during critical and high-severity incidents, Major Incidents (MIs), and major events to support investigation, remediation, and recovery activities
Assists users by answering questions, resolving issues, and escalating appropriately when needed
Participates in the design, development, testing, and support of application and platform solutions under guidance from senior team members
Supports Aveva PI Platform Engineering, Support & Delivery efforts, including both custom-developed services and vendor-provided PI applications
Develops and maintains solutions using approved programming languages, scripting tools, database technologies (SQL), ETL processes, and integration patterns
Assists with cloud-based development efforts leveraging AWS services such as serverless functions, workflow orchestration, and infrastructure-as-code tooling, following established patterns and standards
Performs coding tasks of increasing complexity while adhering to established coding standards, security controls, source control practices, and written technical procedures
Participates in code reviews, design walkthroughs, and testing activities as a contributor and learner
Follows and supports strict adherence to written operational procedures, development standards, and change management processes
Assists in creating and maintaining technical documentation, including application designs, workflows, support procedures, and operational runbooks
Works collaboratively with Senior-level developers, architects, and platform teams to seek technical guidance and ensure alignment with enterprise-approved solutions
Communicates application status, planned downtimes, changes, issues, and defects to users, IT management, and other stakeholders
Works with vendors to support and maintain applications, including break/fix issues, defects, patches, upgrades, and maintenance activities under guidance from senior team members
Participates in evaluating new tools, technologies, and enhancements that may benefit supported applications or the Aveva PI platform

Requirements

What you’ll need

Bachelor’s Degree in Computer Science or Other Related Degree
Minimum experience of 2 years in related field
In lieu of Bachelors degree(s) AND 2 year(s) related work experience listed above, High School/GED AND 5 year(s) related work experience
Introductory experience with programming, scripting, or data integration concepts
Exposure to cloud technologies and platforms, particularly AWS or similar environments
Understanding of software development best practices, including version control (GitHub), documentation, and testing
Ability to follow written technical procedures and work effectively within enterprise governance frameworks
Desired exposure to AWS Step Functions, AWS Lambda and CloudWatch
Familiarity with infrastructure-as-code concepts (e.g., Terraform) and automated deployment practices
Desired exposure to PowerShell
Desired experience with C#/.Net APIs and structured automation components
Desired experience with Python scripting and task execution
Familiarity with Agile Scrum methodologies and work visualization / backlog refinement using Jira software

Benefits

Comp & perks

competitive pay and benefits
opportunities for growth and development
friendly work environment
24x7 on-call support as part of a team rotation

ATS Keywords

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Hard Skills & Tools

programmingscriptingdata integrationSQLAWSC#.NetPythonTerraformPowerShell

Soft Skills

communicationcollaborationproblem-solvingtechnical documentationadherence to proceduresincident responseuser supportteamworkcritical thinkingtime management

Certifications

Bachelor’s Degree in Computer ScienceHigh School/GED