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Application Analyst – Ambulatory Solutions
Duke CareersApplication Analyst responsible for developing, deploying, and supporting Maestro Care EHR across ambulatory workflows and modules. Collaborates with teams to enhance clinical workflows and provide training.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Proficient in developing and supporting Maestro Care Electronic Health Record (EHR) systems, with a focus on EpicCare Ambulatory modules. Strong analytical and troubleshooting skills are essential for effective application support and user training.
Highest-signal resume keywords
Epic ProficiencyMaestro Care EHR SupportAmbulatory Solutions ExperienceAnalysis and Troubleshooting SkillsContinuous Professional Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Application SupportEHR DevelopmentTechnical SupportUser TrainingWorkflow Coordination
Soft Skills
AdvisingCross-TrainingCollaboration
Tools & Technologies
EpicCare AmbulatoryMaestro Care
Industry Keywords
Ambulatory WorkflowsClinical ExperienceProduction SupportImplementation Phases
About the role
Key responsibilities & impact- The Ambulatory Solutions Application Analyst is primarily responsible for developing, deploying, training, and providing post-implementation support for the Maestro Care Electronic Health Record (EHR) across ambulatory workflows.
- Responsibilities extend to Ambulatory Solutions modules, including EpicCare Ambulatory and others, working closely with Epic and application teams.
- Advising and assisting with educational issues, including cross-training team members and users.
- Participating in daily on-call rotations for production support.
- Facilitating Epic support during implementation phases, coordinating virtual and on-site assistance.
Requirements
What you’ll need- Bachelor's degree in a related clinical or technical field, or four years of equivalent technical experience required.
- A minimum of one year of related experience is required for Level 1, with a strong recommendation for ambulatory and clinical experience.
- Epic proficiency in application support of a technical or support nature required within the timeline defined by Maestro Care policies and procedures.
- Strong analysis and troubleshooting skills.
- Must be willing to participate in continuous professional development and education.
Benefits
Comp & perks- Competitive salary
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
- Bonuses