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Safety Observer – Patient Attendant Aide Float Pool
Duke CareersRemote Safety Observer monitoring identified patients virtually at Duke University Hospital. Performing constant observation and communicating with nursing teams about patient status.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient observation and communication, utilizing telehealth technology to monitor and report on patient conditions. Maintains compliance with health and safety regulations while ensuring patient confidentiality and effective collaboration with healthcare teams.
Highest-signal resume keywords
BLS CertificationCPI CertificationTelehealth Technology ProficiencyPatient Observation SkillsIn-Patient Hospital Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Basic First AidCPR AdministrationElectronic Health Record DocumentationBehavioral Principles KnowledgeInfection Control ProceduresRoutine Treatment TechniquesSanitation KnowledgePatient Safety MonitoringEmergency State RecognitionTime Management
Soft Skills
EmpathySensitivityCalmness Under StressEffective CommunicationRelationship Building
Tools & Technologies
Telehealth TechnologyRSO CartsAudio/Video Equipment
Certifications & Qualifications
BLS CertificationCPI CertificationNurse Aid Registry Listing
Industry Keywords
Patient ConfidentialityHealth Care EnvironmentRegulatory CompliancePatient RightsSeclusion and Restraint Monitoring
About the role
Key responsibilities & impact- Perform work under the supervision of a registered nurse, or virtual registered nurse, the remote safety observer will virtually maintain constant direct observation and visualization of the identified patient(s).
- Constant and direct observation of the patient virtually using approved telehealth technology.
- Virtually monitoring changes in the patient's physical, emotional, and mental condition.
- Communicate the status of the patient, including any changes, to bedside nursing team and virtual nursing team.
- Observing and reporting patients' behavioral changes.
- Document observation in electronic health record.
- Escalate unsafe events via alarm or redirections.
- Monitoring of patients in seclusion and/or restraint.
- Collaboration with bedside staff and virtual nursing staff on patient’s safety plan of care.
- Participate in review of activities and processes for work area; assist in implementing changes to effect continual improvement in services provided; comply with regulatory and legal requirements.
- Perform other related duties incidental to the work described herein.
- Find and order RSO carts if needed.
- Make assignments to each work station every shift.
- Take handoff from bedside nursing staff on what to observe and share with assigned RSO for viewing.
- Help bedside team with setting up carts, troubleshooting audio/video issues, and discontinuing carts.
Requirements
What you’ll need- Work requires completion of a high school diploma or equivalent.
- In-Patient Hospital experience preferred.
- Enrollment in nursing or medical programs strongly preferred.
- Listing on the Nurse Aid Registry of North Carolina preferred.
- BLS certification must be maintained/completed by the end of new hire orientation.
- CPI certification strongly preferred.
- Technology skills.
- Understands basic first aid and CPR, and is capable of administering them if need be.
- Demonstrates a personal interest in the health and well-being of others.
- Is willing to place the needs of others first.
- Has the ability to work with minimal supervision.
- Is able to maintain patient confidentiality.
- Possesses good time management skills.
- Has good physical strength and stamina.
- Knowledge of special procedures that are applicable to work performed.
- Knowledge of procedures and techniques involved in administering routine treatments to patients.
- Knowledge of sanitation, personal hygiene, infection control, and basic health and safety precautions applicable to work in a health care environment.
- Knowledge of behavioral principles and individual responses to stressors.
- Ability to establish and maintain effective working relationships with patients and hospital staff.
- Ability to work with, express sensitivity and understanding, and secure the cooperation of patients, including maintaining sympathetic attitude towards patients.
- Ability to keep calm in stressful situations.
- Ability to maintain routine records and prepare reports.
- Ability to recognize patients in emergency states and seek appropriate assistance.
- Ability to maintain confidentiality and other patient rights.
- Ability to understand, follow and communicate/relate oral and written instructions and pertinent information accurately.
- Ability to apply proper body mechanics and safety.
Benefits
Comp & perks- Collaborate with bedside staff and virtual nursing staff on patient’s safety plan of care.
- Participate in review of activities and processes for work area; assist in implementing changes to effect continual improvement in services provided; comply with regulatory and legal requirements.
- Perform other related duties incidental to the work described herein.
- Find and order RSO carts if needed.
- Make assignments to each work station every shift.
- Take handoff from bedside nursing staff on what to observe and share with assigned RSO for viewing.
- Help bedside team with setting up carts, troubleshooting audio/video issues, and discontinuing carts.