Certified Medical Assistant, CMA

Duke Careers

Certified Medical Assistant providing direct patient care and administrative support at Duke Primary Care. Assist medical staff, manage patient records, and ensure smooth clinic operations.

Posted 7/17/2026full-timeDurham • North Carolina • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient care support, including vital sign monitoring, EKG performance, and medication administration, while ensuring compliance with infection control and safety measures. Possesses strong customer service skills and the ability to effectively communicate and document patient information.

Highest-signal resume keywords

Certified Medical Assistant CertificationBasic Life Support (BLS)Clinical Experience as a Medical AssistantKnowledge of Infection Control ProceduresMedical Terminology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vital Sign MonitoringEKG PerformanceMedication AdministrationLab Sample PreparationBasic Lab TestingSuture RemovalWound Dressing ChangesPatient EducationDocumentation in Medical RecordsSanitation and Sterile Techniques

Soft Skills

Strong Customer Service SkillsEffective CommunicationAbility to Follow InstructionsRelationship Building

Tools & Technologies

Maestro Care

Certifications & Qualifications

Certified Medical Assistant Certification by AAMACertified Medical Assistant Certification by AMTCertified Medical Assistant Certification by NHA-CCMACertified Medical Assistant Certification by NCMACertified Medical Assistant Certification by ARMA

Industry Keywords

Clinical SettingPatient CareInfection ControlHealth and Safety PracticesJoint CommissionAccredited Medical Assistant Program

About the role

Key responsibilities & impact

The CMA collects medical histories, monitors vital signs, explains treatments to patients, and prepares them for exams and procedures.
Patient care support may include assisting medical staff, gathering and preparing lab samples, conducting basic lab tests, performing EKGs, removing sutures/staples, changing dressings, educating patients and families about care, and documenting in records.
Additional tasks include disposing of contaminated supplies, processing instruments, cleaning medical equipment, calling in prescriptions, preparing and giving medications as instructed by the doctor, and handling prescription refills.
Performs other clinical tasks as assigned by the doctor.
The CMA greets patients, answers calls, schedules appointments (including arrival in Maestro Care), checks out patients, and handles referral scheduling.
They coordinate hospital admissions, lab services, and update medical records.
The CMA also completes forms, manages billing tasks like receiving copays and collecting balances, handles correspondence, and orders supplies.
Additional administrative tasks may be assigned, and the CMA may assist with clinic activities, such as Joint Commission or fall prevention efforts, and participate in clinic committees.

Requirements

What you’ll need

Certified Medical Assistant certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required prior to beginning position.
Level I -- Graduation from an accredited Medical Assistant program is strongly preferred.
High school or GED graduation is required.
Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred.
High school or GED graduation is required.
Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred.
High school or GED graduation is required.
Level I -- No experience required.
Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.
Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting.
BLS required.
Strong customer service skills with the ability to follow both oral and written instructions, typically gained through high school education and medical assistant training.
Ability to lift heavy items and assist with transporting patients in stretchers or wheelchairs.
Knowledge of sterile techniques and procedures relevant to the work performed.
Familiar with the procedures for administering both routine and special patient treatments.
Understanding of sanitation, personal hygiene, and basic health and safety practices for clinic environments.
Knowledge of infection control procedures and safety measures, with age-specific competency.
Responsible for daily clinic tasks such as registration, scheduling, charge posting, and order entry.
Able to document and communicate information clearly while building effective relationships with patients and staff.
Typing skills and knowledge of medical terminology (Levels II and III).

Benefits

Comp & perks

$7,500 Commitment Bonus for Eligible Candidates