Nurse Manager

Duke Careers

Nurse Manager overseeing patient care coordination and personnel at Duke Primary Care Midtown. Leading multi-specialty nursing services and ensuring quality of care for various patient needs.

Posted 6/12/2026full-timeDurham • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

nursingpatient careambulatory health care servicesclinical operations managementquality improvementpolicy developmentequipment managementbudget managementperformance appraisalstaff scheduling

Soft Skills

communicationproblem solvingassertivenessteam supportactive listeningconflict resolutioncustomer servicecollaborationleadershipmentoring

Certifications & Qualifications

RN licensureBCLS certificationleadership certification

Industry Keywords

DUHS ClinicOSHAJCAHOnursing servicespatient comfortregulatory compliancenursing experiencehealth care programsskill developmentfiscal management

About the role

Key responsibilities & impact

Manage an coordinate patient care and personnel needs in a DUHS Clinic
Plan, develop, implement and evaluate ambulatory health care services, programs and activities
Manage multi-specialty nursing services delivered within a specific clinic
Manage various personnel actions including, but not limited to hiring, orientation, performance appraisals, promotions and scheduling; and counsel and conduct formal discipline of clinical staff
Collaborate in the development, implementation and expansion of learning opportunities and skill development for all staff
Analyze, develop and maintain an effective and efficient nursing care delivery system that reflects patient and family needs across the continuum
Promote education for patients, patient families and the community; participate in direct patient care activities as a targeted strategy for role modeling or information gathering
Collaborate with nursing colleagues in ambulatory care to promote optimal utilization of nursing resources among the various clinics
Identify clinical operational needs; manage appropriate level of equipment and supplies and monitors equipment maintenance
Assess the environment and make recommendations to ensure optimal patient comfort, safety and compliance with various regulatory bodies (OSHA, JCAHO, etc.)
Collaborate with Health Center Administrator/Nurse Manager in determining the fiscal requirements of the specific clinic; submit budgetary recommendations, including necessary nursing personnel and patient care materials necessary for the provision of care
Cultivate exemplary customer service throughout the organization; promote effective communication skills to include, but not limited to problem solving, assertiveness, and support for team members, feedback, active listening and conflict resolution
Develop and implement processes to enhance clinic operations and practices for ongoing quality improvement
Develop, document, implement and monitor written policies and procedures reflective of the ambulatory health care site mission and objectives
Manage specific clinic in absence of HealthCare Administrator/Practice Manager; and be available on-call for emergencies involving the facility, staff members

Requirements

What you’ll need

Bachelor's degree in Nursing is required
Master's degree in Nursing strongly preferred
Three years of nursing experience is required
Must have current or compact RN licensure in the state of North Carolina
BCLS certification required
Nurses hired into leadership positions must obtain a leadership certification within three months of hire
New nurse leaders who are ineligible to sit for an exam because they have not been working in a leadership role for the minimum amount of time required must complete their certification within three months of becoming eligible

Benefits

Comp & perks

Relocation Assistance (based on eligibility)
Quality of Life: Living in the Triangle!