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Duke Careers

Patient Account Associate – Denials, Billing and Registration

Duke Careers

. Record and generate revenue by gathering and processing information that impacts the patient revenue process .

Posted 4/21/2026full-timeRemote • North Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Record and generate revenue by gathering and processing information that impacts the patient revenue process
  • Initiate and develop relationships with customers in order to gather and process information or resolve issues in order to receive accurate reimbursement and optimize internal and external customer satisfaction
  • Operate general office equipment. Generates letters, works on spreadsheets; enters and sorts data.

Requirements

What you’ll need
  • Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred
  • Two years of experience working in hospital access, physician office or billing and collections or an equivalent combination of relevant education and/or experience
  • Excellent communication skills, oral and written
  • Ability to analyze data, perform multiple tasks and work independently

Benefits

Comp & perks
  • Health insurance
  • Paid time off
  • Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisbillingcollectionsrevenue generationdata entryspreadsheets
Soft Skills
communicationcustomer satisfactionproblem-solvingindependencemultitasking