Patient Account Associate – Denials, Billing and Registration

Duke Careers

Patient Account Associate working remotely to manage patient revenue process. Develops relationships for accurate reimbursement and supports billing and registrations in healthcare.

Posted 4/21/2026full-timeRemote • North Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Record and generate revenue by gathering and processing information that impacts the patient revenue process
Initiate and develop relationships with customers in order to gather and process information or resolve issues in order to receive accurate reimbursement and optimize internal and external customer satisfaction
Operate general office equipment. Generates letters, works on spreadsheets; enters and sorts data.

Requirements

What you’ll need

Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred
Two years of experience working in hospital access, physician office or billing and collections or an equivalent combination of relevant education and/or experience
Excellent communication skills, oral and written
Ability to analyze data, perform multiple tasks and work independently

Benefits

Comp & perks

Health insurance
Paid time off
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisbillingcollectionsrevenue generationdata entryspreadsheets

Soft Skills

communicationcustomer satisfactionproblem-solvingindependencemultitasking