Duke Careers

Patient Account Associate – Special Programs, Vendors

Duke Careers

full-time

Posted on:

Location Type: Remote

Location: North Carolina • United States

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About the role

  • Record or generate revenue by gathering and processing information that impacts the patient revenue process.
  • Initiate and develop relationships with customers to gather and process information or resolve issues.
  • Operate general office equipment and generate letters, spreadsheets, and data entries.
  • Work independently while being accountable for individual work activities.

Requirements

  • Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred.
  • Two years of experience working in hospital access, physician office, or billing and collections or an equivalent combination of relevant education and/or experience.
Benefits
  • Proven track record of success in a similar role, with the ability to gather and process information effectively.
  • Excellent verbal and written communication skills, with the ability to analyze complex data and perform multiple tasks.
  • Must have the ability to develop and maintain professional relationships with patients, physicians, and co-workers.
  • Knowledge of healthcare business processes and medical billing codes is preferred.
  • Familiarity with various payer requirements and the revenue cycle management process is an asset.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
relationship developmentissue resolutionindependenceaccountability