Duke Careers

Application Analyst – Ambulatory Solutions, Level 2

Duke Careers

full-time

Posted on:

Location Type: Office

Location: Durham • North Carolina • United States

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Job Level

Junior

About the role

  • Develop, deploy, train, and support Maestro Care EHR across ambulatory workflows.
  • Perform management and support for Maestro Care EHR users.
  • Advise and assist with educational issues, including cross-training team members.
  • Participate in daily on-call rotations to provide production support and manage errors.

Requirements

  • Bachelor's degree in a related clinical or technical field, or four years of equivalent technical experience required.
  • A minimum of one year of related experience is required, with a strong recommendation for ambulatory and clinical experience.
  • Epic proficiency in application support of a technical or support nature required within the timeline defined by Maestro Care policies and procedures.
  • Maintenance of North Carolina licensure or certification in related clinical discipline is required for all levels.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
EHR developmentEHR deploymentEHR supportapplication supportcross-trainingerror management
Soft Skills
advisingeducational supportteam collaborationproblem-solving
Certifications
North Carolina licensureclinical certification