Application Analyst – Ambulatory Solutions, Level 2

Duke Careers

Application Analyst developing and supporting Maestro Care EHR across ambulatory workflows. Focused on training, deployment, and technical support for various clinical applications.

Posted 4/8/2026full-timeDurham • North Carolina • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Develop, deploy, train, and support Maestro Care EHR across ambulatory workflows.
Perform management and support for Maestro Care EHR users.
Advise and assist with educational issues, including cross-training team members.
Participate in daily on-call rotations to provide production support and manage errors.

Requirements

What you’ll need

Bachelor's degree in a related clinical or technical field, or four years of equivalent technical experience required.
A minimum of one year of related experience is required, with a strong recommendation for ambulatory and clinical experience.
Epic proficiency in application support of a technical or support nature required within the timeline defined by Maestro Care policies and procedures.
Maintenance of North Carolina licensure or certification in related clinical discipline is required for all levels.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

EHR developmentEHR deploymentEHR supportapplication supportcross-trainingerror management

Soft Skills

advisingeducational supportteam collaborationproblem-solving

Certifications

North Carolina licensureclinical certification